Mobile Wallet Data Deletion via Server Push
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Solution Overview
Problem
Traditional methods for modifying or deleting data in a mobile communications environment, such as physical mail or email, are ineffective as they often lead to overlooked or discarded communications, causing inconvenience and negative impacts on merchant reputation, and lack access for senders to modify or delete existing offers without sending new communications.
Innovation Solution
A system and method that allows service providers to modify or delete existing data stored on mobile devices through a mobile commerce platform, which includes a service provider system, mobile commerce platform, enterprise service bus, and mobile application platform, enabling direct access and modification of data without sending new communications.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If traditional channels (physical mail or email) are used to send offers to consumers, then the offers can be delivered to the intended audience, but the offers tend to be overlooked or discarded and cannot be modified or deleted by the sender
Solution Approach 1:
The patent introduces a mobile device as an intermediary between the sender and the offer data. The offer is transmitted to the mobile device, which then stores and presents it to the consumer. This intermediary allows the sender to modify or delete the offer by accessing and updating the data on the mobile device, while the consumer continues to access the current version of the offer through the same device, ensuring both reliability and adaptability
Solution Approach 2:
The patent creates a copy of the offer data that resides on the mobile device. The original offer data can be modified or deleted by the sender, and the mobile device can be updated with the new version. This copying mechanism allows the sender to maintain control over the offer while ensuring the consumer receives the most current version, resolving the contradiction between delivery reliability and modification capability
2Loss of information
If a merchant sends a modified offer through traditional channels, then the modification can be communicated, but the consumer may overlook or discard the modified offer leading to confusion and customer frustration
Solution Approach 1:
The mobile device serves itself by automatically presenting the offer to the consumer. When the offer is modified on the server, the mobile device can be updated and will automatically display the new version to the consumer without requiring the consumer to actively search for or request the update. This self-service approach ensures the consumer always has access to the current offer information without the hassle of manually checking for updates, eliminating the confusion that arises from overlooked communications
Solution Approach 2:
The system implements feedback by having the mobile device continuously check for and display updated offer information. When a modified offer is sent, the system provides feedback to the consumer through the mobile device, ensuring the consumer is aware of the current offer status. This feedback loop prevents consumer frustration by ensuring they always have access to the most current offer information without having to actively seek it out
3Adaptability or versatility
If the sender wants to access and modify existing offer data, then the offer can be updated, but additional resources must be expended to send new communications
Solution Approach 1:
The offer data is preliminarily transmitted to the mobile device in a format that allows for easy updates. Instead of sending complete new communications for every modification, the system prepares the data structure in advance to accommodate incremental updates. This preliminary action reduces the need for additional communication resources when modifications are needed, as the mobile device can be efficiently updated with only the changed portions of the offer data
Solution Approach 2:
The system maintains a copy of the offer data on the mobile device that can be updated without requiring complete retransmission. When modifications are needed, only the updated portions need to be transmitted to refresh the copy on the mobile device, significantly reducing the communication resources required compared to sending entirely new communications for each modification
Data Source
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AI summary
Systems, methods, and computer program products are provided deleting existing sets of data from, mobile wallet applications (131-j) on mobile devices (130-j). Data set identifiers associated with existing sets of data, attributes defining existing sets of data, and other information associated with existing sets of data are stored on a server (120). A change request to delete an existing set of data is received from a service provider system (110-i). The server (120) is searched for an existing set of data corresponding to the existing set of data identified in the change request. The change request is processed a request to delete the existing set of data, is transmitted to mobile devices (130-j) that have previously received the existing set of data.