Remote Mobility Operator Scoring for Accurate Teleoperation
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Solution Overview
Problem
The accuracy of remote operations for mobility is compromised when an external operator or external operator terminal in an inappropriate state is selected.
Innovation Solution
A remote operation system that acquires state information about external operators and their terminals, calculates suitability scores, and selects appropriate operators and terminals for remote operations based on these scores.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If external operators are selected without state verification, then the selection process is simple and fast, but the remote operation accuracy decreases
Solution Approach 1:
The system performs preliminary acquisition of state information about external operators and their terminals before the actual operator selection process. This includes checking communication status, terminal availability, and operator readiness in advance, so that when selection is needed, the information is already prepared and verification is quick.
Solution Approach 2:
External operators and terminals perform self-verification of their state by reporting their own availability and communication status to the selection device. This automated self-reporting eliminates the need for complex manual verification processes while ensuring accurate state information is available for selection decisions.
2Measurement precision
If comprehensive state information is collected for all external operators, then the suitability assessment becomes more accurate, but the system complexity increases
Solution Approach 1:
The system collects different types of state information from different sources based on local requirements. Each external operator and terminal provides specific state information relevant to their context (communication status, terminal availability, operator state), and the selection device processes this distributed information without requiring a centralized complex verification system.
Solution Approach 2:
The selection device performs multiple functions using a unified process: it acquires state information, calculates suitability scores, and selects operators. The same device and process handle various types of external operators and terminals, making the system versatile without requiring separate specialized systems for each operator type.
3Reliability
If state information acquisition is performed for all external operators continuously, then the suitability score becomes more reliable, but the information processing time and resources increase
Solution Approach 1:
The system performs state information acquisition periodically or at scheduled intervals rather than continuously. The selection device requests state information from external operators and terminals at appropriate times before selection decisions are made, reducing unnecessary data transmission and processing while maintaining sufficient reliability for selection accuracy.
Data Source
AI summary
A remote operation system for remote operation of mobility is provided. The external operator is a remote operator outside the remote operation management center that manages remote operation. The external operator terminal is used by the external operator for remote operation. The remote operation system calculates a score indicating the suitability of at least one of the external operator and the external operator terminal to the remote operation based on the state information indicating at least one of the state of the external operator and the state of the external operator terminal. Then, the remote operation system selects at least one of the first external operator and the first external operator terminal to be assigned to the remote operation of the target mobility based on the score.