Remote Mobility Support Prioritization for Faster Operator Assignment

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Existing remote support systems face increased processing loads on management devices due to the simultaneous requests for remote control from multiple vehicles, leading to inefficiencies in assigning operators and terminals.

Innovation Solution

Mobilities calculate a score indicating the urgency level of remote support requests and transmit it to a management device, which determines the assignment order based on these scores, reducing the processing load on the management device.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If the management device calculates priority levels for all target vehicles requesting remote control, then the assignment accuracy and response priority are improved, but the processing load on the management device increases significantly

Engineering Contradiction:
Improvepriority level calculation accuracyVSAvoidprocessing load on management device
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent divides the priority calculation function into two segments: (1) the mobility calculates its own urgency score using local sensors and processors, and (2) the management device only performs ranking and assignment based on received scores. This segmentation reduces the computational burden on the management device while maintaining accurate priority determination.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The mobility performs preliminary calculation of its urgency score before transmitting the request to the management device. This preliminary action includes evaluating sensor data, detecting abnormalities, and computing the urgency score locally, so that the management device receives pre-processed information ready for immediate assignment decisions.

Inventive Principle:
Principle #10Preliminary action

2Manufacturing precision

If the management device processes all remote control requests simultaneously with full calculation, then the assignment quality is improved, but the response time increases due to heavy processing load

Engineering Contradiction:
Improveassignment qualityVSAvoidresponse time for assignment
Core Design Contradiction:
Manufacturing precisionVSLoss of time

Solution Approach 1:

The mobility calculates and transmits its urgency score in advance as part of the request packet. This allows the management device to immediately compare scores and make assignment decisions without performing complex calculations, significantly reducing response time while maintaining assignment quality.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The mobility serves itself by autonomously calculating its own urgency score using its onboard sensors and processors. This self-service approach eliminates the need for the management device to perform time-consuming analysis of raw sensor data from each mobility, enabling faster processing while maintaining accurate priority determination.

Inventive Principle:
Principle #25Self-service

3Adaptability or versatility

If the management device collects and processes all sensor data from multiple mobilities, then the comprehensiveness of assignment decisions is improved, but the communication data load and processing time increase

Engineering Contradiction:
Improvecomprehensiveness of assignment decisionsVSAvoidcommunication data load
Core Design Contradiction:
Adaptability or versatilityVSQuantity of substance

Solution Approach 1:

The patent extracts only the essential urgency score from the complete sensor data set at the mobility level. Instead of transmitting all raw sensor data to the management device, the system extracts and transmits only the calculated urgency score, significantly reducing communication data load while preserving the information needed for comprehensive assignment decisions.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The mobility creates a simplified copy of its state information in the form of an urgency score that encapsulates the essential priority information. This score serves as a condensed representation of the mobility's situation, allowing the management device to make informed decisions without handling the complete raw data set.

Inventive Principle:
Principle #26Copying

Data Source

PatentUS20250209390A1Mobility, remote support system, and remote support method
Publication Date: 2025.06.26 TOYOTA JIDOSHA KK
  • US20250209390A1 patent drawing
  • US20250209390A1 patent drawing
  • US20250209390A1 patent drawing

AI summary

A mobility configured to receive remote support via a management device, the mobility includes one or more processors configured to: calculate a score serving as a basis of an assignment process performed by the management device, the assignment process being a process of assigning at least one of a remote supporter and a remote support terminal to the mobility, and the remote support terminal being used by the remote supporter; and transmit the calculated score to the management device.