Remote Mobility Support Assignment Using Vehicle Urgency Scores

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Solution Overview

Problem

Existing remote support systems face increased processing loads on management devices due to the simultaneous requests for remote control from multiple vehicles, leading to inefficiencies in assigning remote supporters and terminals.

Innovation Solution

Mobilities calculate a score indicating the urgency level of their remote support requests and transmit it to a management device, which then determines the assignment order based on these scores, reducing the processing load on the management device.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If the management device calculates priority levels based on various types of information for operator assignment, then the assignment accuracy is improved, but the processing load on the management device increases

Engineering Contradiction:
Improveassignment accuracyVSAvoidprocessing load
Core Design Contradiction:
Measurement precisionVSPower

Solution Approach 1:

The patent divides the priority calculation function into two segments: the mobility calculates a basic score based on its own state information, and the management device calculates the final priority level by combining this score with traffic condition information. This segmentation reduces the processing load on the management device while maintaining assignment accuracy.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The mobility performs preliminary calculation of its score before transmitting it to the management device. This preliminary action prepares the data in advance, reducing the computational burden on the management device during the assignment process while ensuring accurate priority determination.

Inventive Principle:
Principle #10Preliminary action

2Adaptability or versatility

If the management device processes assignment requests from multiple vehicles simultaneously, then the system comprehensiveness is improved, but the response time increases

Engineering Contradiction:
Improvesystem comprehensivenessVSAvoidresponse time
Core Design Contradiction:
Adaptability or versatilityVSLoss of time

Solution Approach 1:

Each mobility pre-calculates its score based on its state information before submitting the request to the management device. This preliminary calculation allows the management device to quickly process multiple simultaneous requests by comparing pre-computed scores rather than calculating everything from scratch, thus reducing response time while maintaining comprehensive multi-vehicle handling capability.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentEP4579547A1Mobility, remote support system, and remote support method
Publication Date: 2025.07.02 TOYOTA JIDOSHA KK
  • EP4579547A1 patent drawingFigure 1~2
  • EP4579547A1 patent drawingFigure 3
  • EP4579547A1 patent drawingFigure 4

AI summary

A mobility configured to receive remote support via a management device (300), the mobility includes one or more processors configured to: calculate a score serving as a basis of an assignment process performed by the management device (300), the assignment process being a process of assigning at least one of a remote supporter and a remote support terminal (200) to the mobility, and the remote support terminal (200) being used by the remote supporter; and transmit the calculated score to the management device (300).