Modem and Gateway Debug Load Switching with Time-Limited Key Validation
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Solution Overview
Problem
Current methods for debugging modem or gateway devices are inefficient and require assistance from engineers or PLMs, leading to delays and network downtime.
Innovation Solution
An electronic device with a hardware processor and non-transitory memory that automatically verifies a key via a Management Information Base (MIB) to execute a debug load operation, collecting information and upgrading to and from the debug load operation based on predefined settings, without human intervention.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If technical support personnel obtain assistance from engineers and PLMs to define and approve a debug load operation, then the debugging process can be performed with proper authorization and control, but delays and increased downtime occur
Solution Approach 1:
The system pre-approves debug load operations by storing approval information in a database before actual debugging is needed. When a debugging request comes in, the system checks the pre-stored approval information rather than requiring real-time engineer/PLM intervention, thus maintaining authorization control while eliminating delays
Solution Approach 2:
An automated approval system acts as an intermediary between technical support personnel and engineers/PLMs. This intermediary system stores and verifies approval information in a database, replacing the need for direct real-time human intervention while maintaining the authorization hierarchy
2Reliability
If manual assistance from engineers or PLMs is required for debug load operations, then proper oversight and control are maintained, but the complexity of the operation increases
Solution Approach 1:
The system performs self-service by automatically verifying approval information from the database and executing debug load operations without requiring manual intervention from engineers or PLMs. The automated system maintains operational control through pre-established approval rules while eliminating complex human coordination processes
Solution Approach 2:
The approval decision-making process is extracted from the real-time operation and stored in advance in a database. This separates the authorization function from the execution function, allowing the operational system to simply verify and execute based on pre-stored approvals rather than managing complex real-time authorization workflows
3Reliability
If assistance from external personnel is required for debugging, then proper expertise is ensured, but productivity decreases
Solution Approach 1:
Expertise validation is performed in advance when approvals are granted and stored in the database. The pre-approval process captures the expertise validation upfront, allowing subsequent debugging operations to proceed efficiently with validated expertise already confirmed, rather than requiring repeated expert involvement for each debugging instance
Data Source
AI summary
An apparatus, system, method, and computer-readable recording medium perform intelligent upgrade to a debug load operation in an electronic device. A key is set in advance via a Management Information Base (MIB), which defines execution of a debug load operation for the electronic device. When a debug load operation is requested, the electronic device validates the key via the MIB, and sets a time period for execution of the debug load operation. The electronic device upgrades from an official release load operation to the debug load operation and executes the debug load operation. After the expiration of the time period, the electronic device automatically upgrades back to the official release from the debug load operation in the electronic device after expiration. The debug load operation collects information related to the electronic device and transmits the information to an external server for storage.