Modular Mobile Service Vehicle System for On-Demand Care

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Solution Overview

Problem

Current service delivery models, such as stationary facilities, face challenges in scalability, high investment costs, and limited accessibility, especially for older individuals and those unable to drive, as they require expensive prime locations and long-distance travel, making it difficult to provide services efficiently and cost-effectively.

Innovation Solution

A modular mobile service vehicle system comprising a vehicle carrier and service-specific cabins (CABs) that can be easily connected and configured for various services, utilizing standardized interfaces for energy, data, and mechanical connections, enabling efficient, cost-effective, and individualized service provision during transportation, leveraging autonomous driving technology.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If stationary facilities are used for service delivery, then service quality can be maintained, but investment costs and operational complexity increase significantly

Engineering Contradiction:
Improveservice qualityVSAvoidoperational complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The service system is divided into modular components: a mobile base vehicle and interchangeable service modules. Each module can be independently configured and attached to the vehicle, allowing service quality to be maintained through standardized interfaces while reducing overall system complexity through modular assembly and disassembly.

Inventive Principle:
Principle #1Segmentation

2Stability of the object's composition

If stationary facilities are used for service delivery, then service stability is ensured, but accessibility and scalability are limited

Engineering Contradiction:
Improveservice stabilityVSAvoidaccessibility
Core Design Contradiction:
Stability of the object's compositionVSAdaptability or versatility

Solution Approach 1:

The service system transitions from static stationary facilities to a dynamic mobile platform. The vehicle can move to different locations to provide services, significantly improving accessibility. Service stability is maintained through standardized module interfaces that ensure consistent service delivery regardless of location.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The mobile base vehicle serves as a universal platform that can accommodate multiple different service modules. This multi-functionality allows the same vehicle to provide various services at different locations, enhancing both accessibility and adaptability while maintaining service stability through standardized connections.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Reliability

If traditional service models are used, then service reliability is maintained, but travel time and operational costs increase

Engineering Contradiction:
Improveservice reliabilityVSAvoidtravel time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The mobile service vehicle acts as an intermediary between stationary service facilities and customers. It brings services directly to customers' locations, eliminating the need for customers to travel long distances to stationary facilities, thereby reducing travel time while maintaining service reliability through standardized service modules.

Inventive Principle:
Principle #24Intermediary (Mediator)

4Adaptability or versatility

If modular mobile service vehicles are used, then accessibility and scalability are improved, but system complexity increases

Engineering Contradiction:
ImproveaccessibilityVSAvoidsystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system is segmented into standardized modules with uniform interfaces. This segmentation allows for easy assembly and disassembly, improving accessibility and scalability. The standardized interfaces reduce the complexity of managing multiple components by providing consistent connection and communication protocols across all modules.

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS11941547B2Device and method for assisting a client when requesting a mobile service vehicle
Publication Date: 2024.03.26 VOLKSWAGEN AG
  • US11941547B2 patent drawing
  • US11941547B2 patent drawing
  • US11941547B2 patent drawing

AI summary

A device and method for assisting a client when requesting a mobile service vehicle which includes a vehicle carriage and a passenger compartment temporarily connected to the vehicle carriage and equipped for the service in question. The method includes determining a need of the client for obtaining a service during a journey, determining that the client's preference for meeting the need cannot be met and, automatically emitting an alternative suggestion to meet the need.