Monitoring Artifact for Business Process Performance
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Solution Overview
Problem
Conventional business process monitoring approaches either focus on static analysis, neglecting dynamic aspects, or event-based monitoring, which ignores static aspects, making them less suitable for real-time and comprehensive performance evaluation.
Innovation Solution
A holistic monitoring system using monitoring artifacts that incorporate both static and dynamic aspects, comprising a process model, information model, and access model to process incoming events and provide real-time performance metrics, allowing for dynamic evolution of key performance indicators and actionable insights.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If static analysis approach is used, then reporting capability is improved, but real-time monitoring capability deteriorates
Solution Approach 1:
The patent applies dynamics by enabling the monitoring artifact to transition between static and dynamic modes. The system can perform real-time event processing when needed while also providing comprehensive reporting capabilities. The monitoring artifact dynamically adjusts its behavior based on the operational context, switching between real-time monitoring mode and comprehensive reporting mode to satisfy different business needs.
Solution Approach 2:
The monitoring artifact is designed with multi-functionality to perform both real-time monitoring and comprehensive reporting. It incorporates event processing capabilities for real-time monitoring while also maintaining the ability to perform static analysis and generate detailed reports. This universal design allows a single artifact to serve multiple purposes without requiring separate systems.
2Speed
If event-based monitoring is used, then real-time monitoring capability is improved, but reporting capability deteriorates
Solution Approach 1:
The monitoring artifact dynamically adapts its processing mode based on operational requirements. When real-time monitoring is needed, it processes events immediately. When reporting is needed, it performs comprehensive analysis of the monitored data. This dynamic behavior allows the same artifact to excel at both real-time monitoring and reporting without compromise.
Solution Approach 2:
The artifact integrates both event processing and reporting functions into a single unified component. It can process incoming events in real-time while also maintaining the capability to generate comprehensive reports from the same event data. This multi-functional design eliminates the need for separate real-time monitoring and reporting systems.
3Device complexity
If static monitoring system is used, then system simplicity is improved, but adaptability to dynamic business processes deteriorates
Solution Approach 1:
The monitoring artifact incorporates dynamic capabilities that allow it to adapt to changing business processes while maintaining a relatively simple overall system structure. It can process events in real-time, adjust its monitoring parameters dynamically, and adapt to new business requirements without requiring a complete system redesign. This dynamic simplicity resolves the contradiction between system simplicity and adaptability.
4Adaptability or versatility
If event-based monitoring system is used, then adaptability to dynamic business processes is improved, but system complexity increases due to additional modules
Solution Approach 1:
The patent merges the event processing capabilities and reporting functions into a single integrated monitoring artifact. Instead of having separate modules for real-time monitoring and reporting, the artifact combines both functionalities. This merging reduces overall system complexity while maintaining high adaptability to dynamic business processes, as the unified artifact handles all monitoring and reporting needs through a single coherent design.
Data Source
AI summary
A method (and system) of monitoring business performance using a monitoring artifact includes processing an incoming event using the monitoring artifact.