Monitoring Server for Real-Time User Activity Tracking

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Solution Overview

Problem

Current systems lack the capability to effectively monitor user activities across multiple communication devices and deliver real-time status updates to authorized users in a customizable and efficient manner.

Innovation Solution

A method that enables a first user to initiate monitoring of a second user's activity on a communication system, automatically tracking status changes, and delivering notifications through various channels such as instant messages, emails, or SMS, allowing for customizable notification preferences and response options.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If monitoring of user activity across multiple communication devices is implemented, then user awareness and interaction are enhanced, but system complexity and resource consumption increase

Engineering Contradiction:
Improveuser awarenessVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent introduces a monitoring server as an intermediary component that centralizes the monitoring logic and data processing. The server receives status information from multiple communication devices, processes the data, and generates notifications. This intermediary architecture allows monitoring functionality to be added without significantly increasing the complexity of individual user devices, as the heavy lifting is performed by the centralized server instead.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Productivity

If real-time status monitoring and notification delivery is implemented, then user interaction efficiency is improved, but energy consumption and network traffic increase

Engineering Contradiction:
Improveuser interaction efficiencyVSAvoidenergy consumption
Core Design Contradiction:
ProductivityVSUse of energy by moving object

Solution Approach 1:

The system implements periodic status checking and notification delivery rather than continuous monitoring. The monitoring server periodically queries the status of monitored users and only initiates communication when status changes are detected. This periodic action approach maintains real-time awareness capabilities while significantly reducing energy consumption compared to continuous monitoring, as devices can enter low-power states between periodic checks.

Inventive Principle:
Principle #19Periodic action

Solution Approach 2:

The monitored user's communication device automatically generates and transmits status information to the monitoring server without requiring active participation or energy expenditure from the user. The device self-manages the status reporting process, allowing the monitoring functionality to operate with minimal impact on the user's device energy resources.

Inventive Principle:
Principle #25Self-service

3Adaptability or versatility

If customizable notification preferences and multiple delivery channels are provided, then user control and satisfaction are improved, but system complexity and configuration overhead increase

Engineering Contradiction:
Improveuser controlVSAvoidconfiguration complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system provides pre-configured notification templates and default delivery channels that are established in advance. When a user wants to monitor another user, the system automatically sets up basic notification preferences and delivery methods beforehand. This preliminary configuration approach allows users to quickly enable monitoring with minimal setup effort, while still providing the option to customize preferences later if needed.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The notification system is designed to be dynamic and adaptable, allowing users to modify their notification preferences and delivery channel selections at any time. The system dynamically adjusts notification behavior based on user preferences without requiring complete reconfiguration. This dynamic approach maintains high adaptability while reducing configuration complexity, as users can make incremental adjustments rather than setting up the entire notification system from scratch.

Inventive Principle:
Principle #15Dynamics

Data Source

PatentUS9648115B2Alerts for monitoring user status
Publication Date: 2017.05.09 VERIZON PATENT & LICENSING INC
  • US9648115B2 patent drawing
  • US9648115B2 patent drawing
  • US9648115B2 patent drawing

AI summary

A method of monitoring a user of a communication system includes enabling a first user to initiate monitoring of a second user, automatically monitoring status of activity by the second user on the communication system, and delivering to the first user, one or more of an indication that the second user has added or changed a profile or away message, received a new or updated profile or away message comment, visited an Internet location, engaged in communication device activity, or has generated audio or visual input.