Motion-Sensing Retail Feedback Device for Space-Efficient Interaction
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Solution Overview
Problem
Conventional methods for collecting buyer feedback in brick and mortar retail stores are time-consuming and require dedicated space for installation, with limited question presentation capabilities.
Innovation Solution
A device equipped with a communication module, motion sensor, and display elements that analyze motion data to efficiently present information and obtain feedback without dedicated space, using wireless communication and motion sensing to determine interaction with users.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If conventional methods (oral or written questions) are used to collect buyer feedback, then feedback can be obtained, but the process is substantially time-consuming
Solution Approach 1:
The patent replaces the mechanical system of oral/written question-asking with an automated electronic system that uses motion sensors to detect buyer behavior and a communication module to transmit feedback requests and receive responses, eliminating the time-consuming manual interaction process
Solution Approach 2:
The system enables buyers to provide feedback automatically through their motion interactions with the device without requiring staff to manually ask questions and record responses, making the feedback collection process self-service oriented and significantly more efficient
2Ease of operation
If touch sensitive display devices are installed to present feedback questions, then feedback can be acquired through simple options, but the devices require dedicated space and specific locations for installation
Solution Approach 1:
The patent extracts the feedback collection functionality from fixed touch-sensitive display devices and implements it in a portable device that can be freely positioned throughout the retail store, eliminating the requirement for dedicated installation spaces and specific locations
Solution Approach 2:
The system transitions from static, fixed-location display devices to a dynamic portable device that can be moved to different locations based on customer flow and feedback needs, allowing flexible deployment without permanent installation requirements
3Adaptability or versatility
If touch sensitive display devices are used for feedback collection, then limited questions can be presented, but the device complexity and installation requirements increase
Solution Approach 1:
The portable device serves multiple functions: it detects buyer presence and behavior through motion sensors, presents feedback questions through various signaling elements, receives responses through multiple input methods, and communicates with remote systems, replacing the need for complex fixed display devices with a versatile multi-functional unit
Applied Scientific Principles
This section explains which scientific principles are used to turn an abstract innovation direction into a practical engineering solution.
Function Achieved in This Case
Enables efficient management of information and feedback collection in retail environments, improving user experience through interactive and space-efficient interaction.
Implementation Method 1
a motion sensor arrangement configured to detect motion data pertaining to the device
Data Source
AI summary
The disclosed device includes a communication module configured to communicate with a remote device over a wireless connection, a motion sensor arrangement configured to detect motion data pertaining to the device, at least one signaling element for indicating to a device user, and a controller unit coupled to the communication module, the motion sensor arrangement, and the at least one signaling element; wherein the controller unit is configured to receive motion data pertaining to the device from the motion sensor arrangement, analyze the motion data pertaining to the device, transmit a result of said analysis to said remote device, via the communication module, receive information about an indication to be provided to a user of the device, via the communication module, and provide an indication to a user via a signalling element based at least in part on said received information. A system for the same is also disclosed.