Movable Display for Drive-Up Kiosks
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Solution Overview
Problem
Drive-up self-service kiosks with fixed displays pose difficulties for users in vehicles of varying heights, as they may not be able to reach the display or keypad, and the screen may be difficult to read, hindering transaction processing.
Innovation Solution
A self-service kiosk with a movable display portion that adjusts based on sensor data, such as vehicle height and distance from the kiosk, using LiDAR and other sensors to determine the optimal position for the display, allowing automatic or user-initiated adjustments to facilitate transactions and return to a default position upon completion.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If a fixed display is used in a drive-up kiosk, then the device complexity is reduced and manufacturing is easier, but the ease of operation deteriorates for users in vehicles of varying heights
Solution Approach 1:
The display portion is made movable rather than fixed, allowing it to adjust its position dynamically. The display can move between multiple positions to accommodate different vehicle heights and user needs, transforming a static structure into a dynamic one that adapts to varying operational conditions.
Solution Approach 2:
The position parameter of the display is changed based on detected conditions. The system adjusts the display's location (vertical and/or horizontal position) according to vehicle height, distance from the kiosk, or user preferences, optimizing accessibility for different scenarios.
2Adaptability or versatility
If the display is positioned for standard vehicle height, then the device complexity is minimized, but the adaptability to different vehicle heights deteriorates
Solution Approach 1:
The display portion is made movable rather than fixed, allowing it to adjust its position dynamically. The display can move between multiple positions to accommodate different vehicle heights and user needs, transforming a static structure into a dynamic one that adapts to varying operational conditions.
Solution Approach 2:
The system automatically detects vehicle characteristics (height, distance) and autonomously adjusts the display position without requiring manual input from the user. Sensors detect the approaching vehicle and the control system automatically positions the display optimally, making the adaptation process self-service.
3Adaptability or versatility
If the display is made movable to accommodate different vehicles, then the adaptability improves, but the device complexity and manufacturing difficulty increase
Solution Approach 1:
The kiosk is divided into fixed and movable portions. The display portion is segmented as a separate movable component that can be independently adjusted, while the rest of the kiosk remains fixed. This segmentation allows the complex adjustment mechanism to be isolated and standardized.
Solution Approach 2:
The movable display mechanism serves multiple functions: it adjusts for different vehicle heights, accommodates various distances from the kiosk, and can respond to different user preferences. This multi-functionality justifies the added complexity by providing comprehensive adaptability.
4Ease of operation
If sensor data processing is added to automatically adjust the display, then the ease of operation improves, but the device complexity and energy consumption increase
Solution Approach 1:
The system performs preliminary detection of vehicle characteristics (height, distance) before the user needs to interact with the kiosk. By detecting and positioning the display in advance, the system prepares the optimal configuration before the transaction begins, reducing the need for adjustments during interaction.
Solution Approach 2:
The system uses sensor feedback (optical, ultrasonic, or other detection) to continuously monitor vehicle position and characteristics, then automatically adjusts the display based on this feedback. This closed-loop control optimizes the display position while minimizing unnecessary adjustments and energy consumption.
Applied Scientific Principles
This section explains which scientific principles are used to turn an abstract innovation direction into a practical engineering solution.
Function Achieved in This Case
Enables convenient and efficient transaction processing for users in vehicles of different heights by positioning the display and other components to be accessible and readable, improving usability and accessibility at drive-up kiosks.
Implementation Method 1
using LiDAR and other sensors to determine the optimal position for the display
Data Source
AI summary
Arrangements for adjusting a movable display portion of a self-service kiosk are provided. In some aspects, sensor data may be received from one or more sensors associated with a self-service kiosk. The sensor data may be analyzed to determine one or more dimensions of the vehicle. Based on the analyzed sensor data, a position to which a movable display portion of the self-service kiosk should be adjusted may be identified. In some examples, an instruction causing the movable display portion to adjust from a first, current position to the identified adjusted position may be generated and executed. The user may then initiate the transaction using one or more components of the self-service kiosk in the adjusted, second position. The transaction may be processed by the self-service kiosk. When the transaction is completed, an instruction causing the movable display portion to return to the first position may be generated and executed.