Multi-Article Selection Interface for Batch Warranty Requests
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Solution Overview
Problem
Existing systems allow only one article to be selected at a time for electronic warranty issuance, requiring repetitive processing for multiple articles.
Innovation Solution
An information processing system that enables users to select multiple articles and collectively request processing through a display interface, including an operation acquirer, display generator, article specifier, request generator, and request outputter.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If only one article is selected at a time for electronic warranty issuance, then the system maintains simple processing logic, but the user operation time and processing steps increase significantly when multiple articles need to be processed
Solution Approach 1:
The patent merges multiple article selection operations into a single batch processing operation. The system allows users to select multiple articles simultaneously through a display interface showing multiple article images, and processes all selected articles in one operation rather than requiring sequential selection and processing of each article individually.
Solution Approach 2:
The system enhances the functionality of the article selection interface to support both single article selection and multiple article selection. The display generator creates a unified interface that can handle different quantities of article selections, and the request generator adapts to process either single or multiple articles based on user input, making the system versatile for different usage scenarios.
2Productivity
If multiple articles are processed individually through repeated selection, then the system maintains simple processing logic per operation, but the total processing time and number of steps increase
Solution Approach 1:
The patent combines multiple individual processing operations into a single batch processing operation. By allowing users to select multiple articles at once and submitting a single request, the system eliminates the need for repeated selection and processing cycles, thereby significantly reducing the total time required to process multiple articles.
3Ease of operation
If the system allows selection of multiple articles simultaneously, then user efficiency improves, but the complexity of the display interface and selection mechanism increases
Solution Approach 1:
The patent segments the display interface into distinct article image regions, each representing a selectable article. This segmentation allows users to clearly identify and select individual articles within a multi-article view. The article specifier then processes these segmented selections to identify which articles the user wants to process, maintaining clarity despite handling multiple items.
Data Source
AI summary
An information processing system includes: an operation acquiring unit to acquire operation information based on user's operation; a display generating unit to generate display information indicating a display image in which article images corresponding to respective articles owned by a user are arranged; a display output unit that outputs the display information; an article specifying unit to specify a selected article, corresponding to each of one or more selected article images selected by the user's operation from among the plurality of article images included in the display image indicated by the display information generated by the display generating unit on the basis of the operation information; a request generating unit to generate, on the basis of the operation information, request information for requesting execution of predetermined processing on the one or more selected articles; and a request output unit to output the request information.