Multi-Device Call Transfer and Notification System
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Solution Overview
Problem
Existing technologies do not allow for seamless switching between mobile phones, tablets, and computers to answer incoming calls, limiting user experience when these devices are not readily accessible.
Innovation Solution
A calling method that displays incoming call notifications on multiple eligible devices, allowing for the transfer of calls between these devices, enabling any eligible device to answer the call based on user preference.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If the mobile phone is the only device used to answer calls, then the calling system is simple, but the user cannot answer calls when the mobile phone is not accessible
Solution Approach 1:
The patent enables multiple devices (mobile phone, tablet, computer) to share the same account and answer incoming calls, transforming a single-function system into a multi-functional one where any device can serve as the calling device, thereby improving adaptability without significantly increasing system complexity
Solution Approach 2:
The patent combines multiple devices under a unified account system, merging their calling capabilities into a single coordinated system where devices work together to answer calls, improving versatility while maintaining manageable complexity through unified management
2Ease of operation
If call notification is displayed on multiple devices, then the user can answer calls on the most convenient device, but the communication connection complexity increases
Solution Approach 1:
The patent introduces a message processing module as an intermediary that manages communication between devices and the server, coordinating call notifications and responses across multiple devices without requiring direct complex connections between all devices, thereby improving ease of operation while controlling connection complexity
Solution Approach 2:
The system implements feedback mechanisms where devices report their status and call responses to the server, which then coordinates subsequent actions, enabling convenient multi-device operation while managing complexity through centralized feedback-based coordination
Data Source
AI summary
A calling method includes: displaying an incoming call notification corresponding to an incoming call request on a first apparatus and one or more eligible second apparatuses, in response to receiving the incoming call request by the first apparatus, wherein eligibility of the one or more eligible second apparatuses comprises a communication connection established between the first apparatus and the one or more eligible second apparatuses and operability on the incoming call request by the one or more eligible second apparatuses; and transferring a call corresponding to the incoming call request to a target apparatus and answering the call on the target apparatus, in response to determining, by the first apparatus, that the incoming call request is to be answered on the target apparatus based on the incoming call notification, wherein the target apparatus is the first apparatus or any of the one or more eligible second apparatuses.