Multi-Entity User Account Connection Framework
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Solution Overview
Problem
Existing digital tools fail to address the comprehensive process of addressing healthcare concerns by not interfacing with treatment providers, being limited to single treatment providers, or not providing functionality specific to the kind of outside assistance needed, leading to fragmented care and reduced adherence.
Innovation Solution
A system that allows user accounts to connect with multiple entities, including healthcare organizations and care providers, enabling seamless data sharing, feature activation based on connections, and role-based access, facilitating continuous support throughout the healthcare journey.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If a digital tool interfaces with multiple treatment providers and organizations, then the comprehensiveness of care coordination improves, but the system complexity increases
Solution Approach 1:
The system implements a universal connection framework where a single user account can connect to multiple types of entities (healthcare providers, social services, educational institutions, employers) through a standardized interface. This multi-functional architecture allows the same core system to handle diverse connection types without requiring separate specialized systems for each entity type, thereby achieving high adaptability while controlling complexity through standardization.
Solution Approach 2:
The system segments the complex task of multi-entity coordination into manageable components: user account management, entity connection protocols, data sharing agreements, and role-based access controls. By dividing the system into these modular segments, each handling a specific aspect of the connection framework, the system can support multiple entities while maintaining manageable complexity through clear separation of concerns.
2Ease of operation
If a single platform consolidates multiple forms of support, then the need for multiple applications decreases, but the operational complexity increases
Solution Approach 1:
The platform implements a universal user interface that adapts to display and manage different types of support services (healthcare, social services, education, employment) through a single consistent interaction model. Users access all services through one platform with unified authentication and navigation, eliminating the need to switch between multiple applications while the system handles the operational complexity of managing diverse services through standardized backend protocols.
3Reliability
If data sharing permissions are expanded across multiple entities, then the effectiveness of care coordination improves, but the security and control requirements increase
Solution Approach 1:
The system implements local quality in permission management by allowing granular control over data sharing on a per-entity and per-data-type basis. Rather than applying uniform permission rules across all connections, the system enables customized permission sets for each entity connection (e.g., healthcare provider gets access to medical data but not employment data, while employer gets access to employment-related information but not sensitive health details). This targeted approach to permission management enables effective care coordination while maintaining security and control through localized, context-appropriate access rights.
Data Source
AI summary
User accounts can form any number of connections to any number of entities, enabling dynamic application functionality and data interaction regarding the user account and the connected entities. As a result, an individual can utilize the same user account and same application to access support from many entities. Entities may include social service organizations, groups of healthcare facilities, clinicians, medical devices, and other sources of support. The connection of a user account to an entity, updates the operations of the associated application system. For example, permissions regarding the transmission and modification of certain data associated with the user account and/or entity may be updated. Additionally, there may be additional functionality within software applications associated with the user account. There may be multiple possible forms of connections between a user account and a given entity, with each connection resulting in different outcomes. Connections can be removed and re-established as necessary.