Multi-Factor Authentication for Print Jobs on High-Security Accumulators
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Solution Overview
Problem
Existing two-factor authentication systems for print data do not adequately secure job information during the job selection phase, leaving room for improvement in security.
Innovation Solution
An information processing apparatus that performs a first authentication process for user verification and, if a job is stored on a higher security level accumulator, conducts an additional second authentication process, thereby enhancing security.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If two-factor authentication is performed for print data from a high-security network, then security is improved, but user workload increases
Solution Approach 1:
The system performs preliminary authentication before job selection. By authenticating users in advance and storing authentication results, the system eliminates the need for repeated authentication during job selection, reducing user workload while maintaining security for high-security network jobs
Solution Approach 2:
The authentication requirement is made dynamic based on job characteristics. The system automatically determines whether additional authentication is needed based on the network security level and job type, applying authentication only when necessary rather than universally
2Ease of operation
If job information is displayed during job selection phase, then user convenience is improved, but security is worsened
Solution Approach 1:
The system performs preliminary authentication before displaying job information. By completing authentication in advance, the system can safely display job information during selection without compromising security, as the user has already been verified
Solution Approach 2:
The authentication result acts as an intermediary state that enables both convenience and security. Once authentication is completed and stored, it serves as a mediator that allows the system to display job information while maintaining security protocols
Data Source
AI summary
An information processing apparatus includes a processor configured to: perform a first authentication process to authenticate a user; and if a job is stored on a second accumulator having a higher security level than a first accumulator by the user authenticated via the first authentication process, perform as an additional authentication process a second authentication process different from the first authentication process.


