Multi-Layer Communication Failure Diagnosis Method
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Solution Overview
Problem
Users without specialized knowledge find it difficult to diagnose and resolve communication failures in wireless communication apparatuses, as existing technologies primarily focus on radio wave failures and do not effectively address other potential causes such as setting errors in connections between wireless devices and routers or servers.
Innovation Solution
A computer program product and method that confirms connections across multiple communication layers (wireless LAN, access point, and server) to locate failure points and outputs diagnostic results, allowing users to identify and rectify communication failures without specialized knowledge.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If conventional radio wave failure identification technology is used, then radio wave communication failures can be identified, but other types of communication failures (connection failures, setting errors) cannot be effectively diagnosed
Solution Approach 1:
The patent segments the communication system into multiple distinct layers (wireless communication layer, network connection layer, server connection layer) and diagnoses each layer separately using dedicated test processes. This segmentation allows comprehensive coverage of different failure types while maintaining accurate identification of the specific failure location within each layer.
Solution Approach 2:
The patent creates a universal diagnosis framework that can handle multiple types of communication failures (radio wave failures, connection failures, setting errors) through a single integrated system. The test process selection mechanism universally applies to all failure types by automatically choosing appropriate test processes based on the failure category.
2Measurement precision
If specialized knowledge is required for failure diagnosis, then accurate identification of communication failures can be achieved, but ease of use for ordinary users deteriorates
Solution Approach 1:
The system performs self-diagnosis by automatically selecting and executing appropriate test processes based on the detected failure type. The wireless communication apparatus itself carries out the diagnosis without requiring external expert intervention, making the system easy to use while maintaining accurate failure identification through automated test process selection.
Solution Approach 2:
The system provides clear feedback to users by identifying and displaying the specific failure location and type in an easily understandable manner. The test result output mechanism translates complex diagnostic data into user-friendly information, allowing ordinary users to understand and address communication failures without specialized knowledge.
3Reliability
If comprehensive multi-layer connection confirmation is performed, then complete failure diagnosis can be achieved, but system complexity increases
Solution Approach 1:
The system dynamically adjusts the diagnosis process by selectively executing only the necessary test processes based on the detected failure type. Rather than running all possible tests uniformly, the system adapts the test sequence to the specific situation, achieving complete diagnosis for the relevant failure type while keeping the system structure manageable through conditional process selection.
Data Source
AI summary
A first confirmation unit performs a first confirmation of confirming presence of a connection to a correspondent node in a first communication layer, presence of a connection to a correspondent node in a second communication layer, and presence of a connection to a correspondent node in a third communication layer. A locating unit locates a failure point in communication based on a result of the first confirmation. An output unit outputs a result of the location.