Multi-modal Portal System for Secure Remote Monitoring

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Solution Overview

Problem

Current monitoring and communication technologies for aging adults in home care settings are fragmented, requiring multiple protocols and devices, and often lack secure, on-demand visual interfaces, posing challenges in data management and privacy, especially for sensitive health data.

Innovation Solution

A multi-modal portal system that aggregates data from various sensing devices, provides on-demand authorization for visual interfaces, and ensures secure access through a network hub that validates devices and users, allowing authorized individuals to monitor and interact with users remotely without explicit consent.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If multiple point solutions and protocols are used for monitoring, then comprehensive data collection is achieved, but device complexity and difficulty of configuration increase

Engineering Contradiction:

Improvedata collection capabilityVSAvoidsystem configuration complexity

Core Design Contradiction:

Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent combines multiple point solutions and sensing devices into a unified cloud-based platform that aggregates data from various sources through a single interface, eliminating the need for users to configure multiple separate systems while maintaining comprehensive monitoring capabilities

Inventive Principle:

Principle #5Merging (Combining)

Solution Approach 2:

The cloud-based platform serves as a universal system that can handle multiple types of sensory data from different devices and protocols through a single multi-functional interface, allowing one system to perform the functions previously requiring multiple separate solutions

Inventive Principle:

Principle #6Universality (Multi-functionality)

2Ease of operation

If visual interface is provided for remote monitoring, then user interaction is improved, but security and privacy risks increase

Engineering Contradiction:

Improveremote interaction capabilityVSAvoiddata security and privacy risks

Core Design Contradiction:

Ease of operationVSObject-affected harmful factors

Solution Approach 1:

The system performs preliminary authorization validation before establishing visual interface connections, verifying user credentials and permissions in advance to ensure that only authorized individuals can access remote monitoring functions, thereby preventing unauthorized access before it occurs

Inventive Principle:

Principle #10Preliminary action

Solution Approach 2:

The cloud-based platform acts as an intermediary between users and the monitoring system, mediating all visual interface connections through a secure centralized gateway that enforces authentication and authorization protocols, isolating users from direct access to sensitive data and devices

Inventive Principle:

Principle #24Intermediary (Mediator)

3Object-affected harmful factors

If explicit consent is required for visual interface connection, then user privacy is protected, but usability decreases when user cannot respond

Engineering Contradiction:

Improveprivacy protectionVSAvoidusability for unresponsive users

Core Design Contradiction:

Object-affected harmful factorsVSEase of operation

Solution Approach 1:

The system obtains preliminary consent from users in advance through configurable permission settings that allow designated individuals to initiate visual interfaces without requiring real-time consent, while still maintaining privacy protection through pre-established authorization rules

Inventive Principle:

Principle #10Preliminary action

Solution Approach 2:

The consent mechanism dynamically adapts based on user capabilities and situations, allowing for pre-configured permissions when users are capable of providing consent, and automatic authorization when users are unresponsive or unable to interact, thus maintaining both privacy and usability

Inventive Principle:

Principle #15Dynamics

4Reliability

If network validation is performed for all devices, then security is improved, but system setup time increases

Engineering Contradiction:

Improvenetwork securityVSAvoiddevice admission time

Core Design Contradiction:

ReliabilityVSLoss of time

Solution Approach 1:

The system performs network validation and device authentication in advance during the device admission process, verifying security credentials before devices are allowed to join the network, so that security checks are completed beforehand rather than during ongoing operations

Inventive Principle:

Principle #10Preliminary action

Data Source

PatentUS12120514B2Multi-modal approach to a secure and closed solution for providing scheduled notifications

Publication Date: 2024.10.15 ARRIS ENTERPRISES LLC

AI summary

A multi-modal portal system provides an authorization prior to establishing a visual interface connection between a support user or caller and a client user or receiving party. Once the caller is authorized, the caller is permitted to drop-in such that a visual interface connection is established with the receiving party. The authorization can be based on a profile configuration that indicates whether the caller has the credentials required for the visual interface. The authorization can require that a notification be sent to a trusted user or primary contact or the caller can be associated with a profile configuration that allows for a pre-authorization without requiring the notification. Also, security is enhanced by validating network devices and providing resiliency in data paths between network devices and data aggregators.