Multi-mode Settlement Device for Retail Registration Modes
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Solution Overview
Problem
The high facility costs for stores arise from the need for multiple settlement devices corresponding to various commodity registration modes in retail systems, particularly in 'register-less systems' where customers use mobile terminals for registration and settlement.
Innovation Solution
A settlement device capable of switching between register-less, full self, and semi-self modes, allowing customers to register and settle using their terminal devices, the settlement device itself, or a registration device operated by store employees, respectively, with a POS server managing the processes and settlement information.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If multiple dedicated settlement devices are prepared for each commodity registration mode, then the settlement device can handle various registration modes (register-less, full self, semi-self), but the facility costs become excessive
Solution Approach 1:
The settlement device is designed to perform multiple functions by supporting three different settlement processes: acquiring settlement information from terminal devices used by customers, acquiring settlement information through customer operations on the settlement device itself, and acquiring settlement information from registration devices operated by store employees. This multi-functionality allows a single device to replace multiple dedicated devices, reducing facility costs while maintaining adaptability to various registration modes
2Device complexity
If a single settlement device handles all registration modes, then facility costs are reduced, but the device must manage multiple acquisition processes increasing operational complexity
Solution Approach 1:
The settlement device incorporates dynamic mode switching capability, allowing it to adapt its operational state based on the selected settlement process. The device can switch between different acquisition processes (first, second, or third process) depending on the registration mode being used, making the device flexible and easy to operate across different scenarios without requiring multiple dedicated devices
Data Source
AI summary
A settlement device according to an aspect of the present disclosure includes: at least one memory configured to store instructions; and at least one processor configured to execute the instructions to: accept a selection of one of a first process of acquiring settlement information of a commodity registered using a terminal device used by a customer, a second process of acquiring settlement information of a commodity registered by the self-settlement device having a registration function of registering the commodity through an operation of a customer, and a third process of acquiring settlement information of a commodity registered using a registration device that registers the commodity through an operation of a store employee; and perform the selected first, second, or third process and perform settlement for a price using the acquired settlement information.