Multi-Point Parcel Damage Detection With Machine Learning

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Solution Overview

Problem

Existing technologies for identifying and assessing parcel damage are inefficient, lacking automated detection, diagnosis, cost analysis, and machine learning capabilities, making it difficult to determine damage occurrence and mitigate it effectively.

Innovation Solution

A system utilizing digital image capture and machine learning models to analyze parcel damage across multiple interaction points in a transit network, enabling automated damage detection, diagnosis, and mitigation through programmatically generated instructions to adjust conditions or devices.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If manual input methods are used for damage identification, then device complexity is reduced, but productivity and measurement precision deteriorate due to inefficiency and lack of automation

Engineering Contradiction:
Improvedamage identification efficiencyVSAvoidsystem complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The patent replaces manual mechanical input methods with an automated machine learning-based image analysis system. Digital images captured by cameras are processed through trained models that automatically detect and classify parcel damage, eliminating the need for manual inspection while significantly improving identification efficiency and precision.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The system enables self-service damage identification where the machine learning model autonomously analyzes images, generates damage assessments, and provides recommendations without human intervention. The automated system serves itself by continuously processing images and improving through machine learning, maintaining high productivity without proportionally increasing operational complexity.

Inventive Principle:
Principle #25Self-service

2Measurement precision

If automated machine learning analysis is implemented, then measurement precision and productivity improve, but device complexity increases due to multiple image processing components

Engineering Contradiction:
Improvedamage detection accuracyVSAvoidsystem complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent implements a universal machine learning platform that handles multiple damage detection tasks through a single integrated system. The same core infrastructure processes images from various interaction points, performs different types of damage analysis, and generates comprehensive assessments, thereby improving measurement precision across multiple functions without proportionally increasing device complexity.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system performs preliminary actions by pre-training machine learning models with extensive damage data before deployment. This preliminary training phase establishes accurate detection capabilities that can then be applied consistently across all subsequent image analyses, achieving high measurement precision without requiring complex real-time processing adjustments.

Inventive Principle:
Principle #10Preliminary action

3Reliability

If multiple digital images from various interaction points are captured and analyzed, then measurement precision and reliability improve, but loss of time increases due to extensive image processing

Engineering Contradiction:
Improvedamage assessment reliabilityVSAvoidimage processing time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The patent segments the image analysis process into distinct stages: initial rapid screening to identify potentially damaged parcels, followed by detailed analysis only for flagged items. This segmentation allows the system to process multiple images from various interaction points reliably while minimizing total processing time by avoiding exhaustive analysis of all images.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system maintains continuous useful action by processing images in real-time streams as parcels move through interaction points, rather than batch processing. This continuous analysis ensures reliable damage detection across all locations while optimizing time utilization by immediately acting on detected damage without waiting for complete data collection.

Inventive Principle:
Principle #20Continuity of useful action

4Loss of information

If comprehensive damage analysis including cost analysis is performed, then information completeness improves, but device complexity and processing requirements increase

Engineering Contradiction:
Improvedamage information completenessVSAvoidanalysis system complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The patent merges multiple analysis functions including damage detection, classification, and cost analysis into a single integrated machine learning pipeline. By combining these functions that share common image input and processing infrastructure, the system achieves comprehensive information output without proportionally increasing device complexity, as the same computational resources serve multiple analytical purposes.

Inventive Principle:
Principle #5Merging (Combining)

Data Source

PatentUS12354031B2Predictive parcel damage identification, analysis, and mitigation
Publication Date: 2025.07.08 UNITED PARCEL SERVICE OF AMERICAN INC
  • US12354031B2 patent drawing
  • US12354031B2 patent drawing
  • US12354031B2 patent drawing

AI summary

A first parcel digital image associated with a first interaction point is received. The first parcel digital image may be associated with a first parcel being transported to or from the first interaction point. At least a second parcel digital image associated with at least a second interaction point is further be received. The second parcel digital image may be associated with the first parcel being transported to or from the second interaction point. A first parcel damage analysis is automatically generated based at least in part on analyzing the first parcel digital image and the at least second parcel image. The damage analysis can include determining whether the first parcel is damaged above or below a threshold.