Multi-round Questioning System Using Flowchart Segmentation
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Solution Overview
Problem
Existing multi-round questioning and answering systems fail to meet increasing demands for personalization and facilitation in human-machine interaction, as they lack efficiency and accuracy in multiple rounds of questioning and answering.
Innovation Solution
A method for generating and modifying multi-round questioning and answering systems that involves acquiring initial request information, matching it with knowledge points in a knowledge base, triggering a root node of a multi-round questioning and answering flow module, and performing interaction based on user input, using graphic multi-round questioning and answering flowcharts, standardized code frameworks, and custom configuration information to determine next proceeding trends.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If existing multi-round questioning and answering systems are used, then basic questioning and answering functionality is provided, but efficiency and accuracy in multiple rounds of interaction are insufficient
Solution Approach 1:
The system segments the multi-round questioning and answering process into distinct interaction nodes organized in a flowchart structure. Each node represents a specific questioning step with associated knowledge points, allowing the system to systematically manage multiple rounds of interaction while improving both accuracy through structured knowledge matching and efficiency through streamlined processing pathways.
2Productivity
If multi-round questioning and answering flow modules are introduced to improve interaction efficiency, then system complexity increases
Solution Approach 1:
The system performs preliminary actions by pre-defining interaction nodes, knowledge points, and flowchart structures before actual user interactions occur. The multi-round questioning and answering flow modules are prepared in advance with organized knowledge bases and predefined interaction pathways, enabling efficient multi-round interactions without requiring complex real-time processing, thus improving interaction efficiency while managing system complexity through advance preparation.
Data Source
AI summary
The present invention provides a multi-round questioning and answering method, a method for generating a multi-round questioning and answering system and a method for modifying a multi-round questioning and answering system. The multi-round questioning and answering method includes: acquisition initial request information, and matching the initial request information with a knowledge point in a knowledge base; if it is determined that the initial request information matches with a thematic question in a thematic knowledge point, triggering a root node of a multi-round questioning and answering flow module corresponding to the thematic knowledge point; and, performing, according to a first interaction node to which the multi-round questioning and answering flow module is proceeded currently, one or more knowledge points corresponding to the first interaction node stored in the knowledge base and user interaction information input by an interactive user, questioning and answering interaction with the interactive user.