Multi-Row ATM Interface for Faster Transaction Processing
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Solution Overview
Problem
Automated teller machines (ATMs) and banking kiosks have slow and counter-intuitive graphical user interfaces, which hinder efficient transaction processing.
Innovation Solution
The implementation of an enhanced graphical user interface method that involves multiple selection rows displayed simultaneously on a screen, with user preferences and options highlighted, allowing users to select and execute transactions through a streamlined process, including the use of sensors and touch-sensitive screens for intuitive interaction.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Speed
If traditional sequential screen navigation is used in ATMs, then system complexity is reduced, but transaction speed and user efficiency deteriorate
Solution Approach 1:
The patent merges multiple sequential screens into a single display screen by presenting multiple selection rows simultaneously. This allows users to navigate through what would traditionally require several screen transitions in a single view, thereby increasing transaction speed without requiring additional hardware components.
Solution Approach 2:
The patent adds a vertical dimension to the interface by stacking multiple selection rows on the screen. Instead of navigating through screens sequentially (one dimension), the interface now allows simultaneous access to multiple selection levels (adding another dimension), improving efficiency while maintaining interface manageability through structured organization.
2Productivity
If multiple selection rows are displayed simultaneously, then user efficiency and transaction speed improve, but information processing complexity increases
Solution Approach 1:
The interface is segmented into distinct selection rows, each representing a specific level of transaction options (e.g., account selection, amount selection, confirmation). This segmentation allows the system to process complex multi-step transactions by breaking them into manageable, simultaneously visible segments, improving productivity while controlling processing complexity through structured organization.
Solution Approach 2:
The system performs preliminary actions by pre-displaying multiple levels of selection options before the user commits to a transaction. Users can review all selection rows and make adjustments before final confirmation, enabling faster transaction execution while the system manages complexity through predetermined option structures.
3Ease of operation
If traditional multi-screen interfaces are used, then ease of manufacturing is maintained, but user interaction intuitiveness deteriorates
Solution Approach 1:
The patent combines multiple navigation steps into a single display screen, allowing users to see and interact with multiple levels of transaction options simultaneously. This merging eliminates the need to navigate through multiple screens, making the interface more intuitive and easier to operate while the system manages the increased information density through structured layout and clear visual hierarchy.
Data Source
AI summary
Enhanced graphical user interfaces and methods for interacting with graphical user interfaces are disclosed. According to one embodiment, a method may include: (1) receiving a selection of a transaction from a user; (2) presenting a first selection row comprising first selection row options associated with the selected transaction; (3) receiving a selection of one of the first selection row options; (4) presenting a second selection row comprising second selection row options; (5) receiving a selection of one of the second selection row options; (6) receiving an indication to execute the transaction using the selected first selection row option and the selected second selection row option; and (7) executing the transaction using the selected first selection row option and the selected second selection row option. The first selection row and the second selection row may remain presented on the display screen until the indication to execute the transaction is received.