Multi-tenant AMI Portal System for Meter Data Access

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Solution Overview

Problem

Utility companies face increased costs and overhead in sharing and protecting meter data across multiple customers within Advanced Metering Infrastructure (AMI) systems, as creating separate instances for each customer is resource-intensive.

Innovation Solution

A multi-tenant portal system is implemented, where a first portal receives and sends device lists to a second portal, which requests meter data from a data repository, allowing coordinated access to meter data for multiple devices associated with customers while maintaining data security and reducing overhead.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If separate instances are created for each customer to access meter data, then data security and customer-specific access control are improved, but system cost and overhead increase

Engineering Contradiction:
Improvedata securityVSAvoidsystem overhead
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent merges multiple customer instances into a shared multi-tenant portal system where multiple customers access meter data through a common infrastructure. The system combines customer-specific data access requirements with shared backend resources (data repository, authentication services, device management), eliminating the need for separate complete instances for each customer while maintaining data security through tenant isolation mechanisms.

Inventive Principle:
Principle #5Merging (Combining)

2Ease of operation

If separate instances are created for each customer, then customer-specific data access is improved, but resource utilization and cost efficiency worsen

Engineering Contradiction:
Improvecustomer-specific accessVSAvoidresource overhead
Core Design Contradiction:
Ease of operationVSLoss of energy

Solution Approach 1:

The multi-tenant portal system implements universality by designing a single portal instance that serves multiple customers simultaneously. The system provides customer-specific data access through universal components that are configured per tenant, allowing the same infrastructure to handle authentication, device management, and data retrieval for multiple customers without requiring separate instances, thereby improving resource utilization and cost efficiency.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Device complexity

If a shared portal system is used for multiple customers, then cost and overhead are reduced, but data security and access control may worsen

Engineering Contradiction:
Improvesystem overheadVSAvoiddata security
Core Design Contradiction:
Device complexityVSReliability

Solution Approach 1:

The patent applies segmentation by dividing the multi-tenant system into isolated customer segments (tenants) with distinct data spaces and access controls. Each customer's device lists, meter data, and authentication credentials are segmented and isolated from other customers, ensuring that while the infrastructure is shared, the data security and access control remain robust through logical separation mechanisms.

Inventive Principle:
Principle #1Segmentation

4Loss of energy

If multiple customers share a portal, then resource efficiency is improved, but access coordination and data protection complexity increase

Engineering Contradiction:
Improveresource efficiencyVSAvoidaccess coordination
Core Design Contradiction:
Loss of energyVSDevice complexity

Solution Approach 1:

The patent introduces intermediary components such as authentication services, authorization mechanisms, and device list management systems that mediate between multiple customers and the shared data repository. These intermediaries coordinate access requests, validate customer permissions, and manage device lists, simplifying access coordination while maintaining resource efficiency through centralized management rather than distributed instance management.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS10119835B2Multi-tenant customer portal
Publication Date: 2018.11.06 HONEYWELL INTERNATIONAL INC
  • US10119835B2 patent drawing
  • US10119835B2 patent drawing
  • US10119835B2 patent drawing

AI summary

An advanced metering infrastructure (AMI) portal system and method for coordinating access to meter data within an AMI data repository. The advanced metering infrastructure (AMI) portal system includes a data repository, a first portal, and a second portal. The data repository is configured to store data related to a plurality of devices within an AMI. The first portal includes a device list. The device list includes a list of at least one of the plurality of devices associated with a customer. The second portal is configured to retrieve the device list from the first portal, and further configured to request meter data for the at least one of the plurality of devices in the device list from the data repository.