Multi-Terminal Call Assistance When Mobile Hardware Is Occupied
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Solution Overview
Problem
Mobile phones are often occupied by other applications, making it inconvenient for users to answer calls due to occupied speakers, microphones, and display screens.
Innovation Solution
A call method that allows users to transfer calls to other terminals like TVs or computers for assistance, prioritizing tasks based on their importance and availability, and optimizing voice and screen usage through various data transmission methods.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If the mobile phone is used to answer calls, then the call can be handled directly, but the speaker, microphone, and display screen are occupied by other applications making it inconvenient for users
Solution Approach 1:
The patent introduces a third terminal (such as a television or computer) as an intermediary device to handle calls. When the mobile phone's hardware is occupied by other applications, the system transfers the call to the third terminal, which has available hardware resources. This intermediary approach allows the mobile phone to maintain its primary function while offloading call handling to another device, resolving the contradiction between ease of operation and hardware availability.
Solution Approach 2:
The patent implements a multi-functional call handling system where calls can be answered through multiple terminals (mobile phone, television, computer) depending on hardware availability. The system determines which terminal has available speaker, microphone, and display screen resources, and routes the call accordingly. This universality allows the same call function to be performed across different devices, resolving the contradiction by making the system adaptable to varying hardware conditions.
2Productivity
If the call is transferred to another terminal for assistance, then the mobile phone is freed for ongoing tasks, but the device complexity increases
Solution Approach 1:
The system automatically detects which terminal has available hardware resources and initiates the call transfer process without requiring manual user intervention. The detection module identifies available terminals, and the transfer module automatically routes the call, making the system self-serve the user's needs. This automation improves productivity by freeing the mobile phone for tasks while managing the complexity through automated decision-making rather than manual configuration.
Solution Approach 2:
The system performs preliminary detection of hardware availability status before the call transfer is needed. By continuously monitoring which terminals have available speaker, microphone, and display screen resources, the system prepares the necessary information and routing decisions in advance. This preliminary action allows for rapid call transfer when needed, improving productivity while reducing the operational complexity of managing multiple devices.
3Adaptability or versatility
If the display interface shows call assisting option, then the user can select third terminal for assistance, but the interface complexity increases
Solution Approach 1:
The display interface dynamically adjusts its content based on the current situation. The system determines whether to display the call assisting option based on factors such as the current task being executed, hardware availability status, and user context. This dynamic adaptation provides flexibility in call handling while keeping the interface simple by only showing relevant options when necessary, rather than always presenting the same complex interface.
Solution Approach 2:
The interface presents different levels of detail and options based on local conditions. When hardware resources are available and appropriate, the full call assisting option is displayed with detailed information about available terminals. When conditions are less favorable or the user is in a hurry, the interface simplifies to basic call handling options. This local quality approach provides adaptability while managing interface complexity by showing only necessary information in each context.
Data Source
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AI summary
The present disclosure provides a call method and terminal, and a non-transitory computer-readable storage medium. The call method includes: receiving or initiating, by a first terminal, a call request to establish a call with a second terminal; detecting, by the first terminal, at least one of the following: a current task being executed by the first terminal, whether there is one or more third terminals capable of assisting in the call, and a current task being executed by a third terminal; and selecting whether a display interface of the first terminal displays a call assisting option according to the current task being executed by the first terminal and/or the current task being executed by the third terminal; wherein the call assisting option is used to prompt a user to select to answer the call with the second terminal through the assistance of the third terminal.