Multi-Channel Decision Engine for Emotional State Detection

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Solution Overview

Problem

Conventional technologies poorly evaluate emotional and behavioral states of individuals, leading to inappropriate actions and worsening of states, as they often rely on inaccurate self-reporting or single-channel data inputs.

Innovation Solution

A system and method utilizing multi-channel data inputs, including image, voice, geolocation, biometric, and transactional data, processed by sentiment analysis and behavior analysis machine learning models to determine responsive actions based on user-configured criteria, ensuring accurate emotional and behavioral state evaluation.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of manufacture

If self-report emoji or mood is used to detect emotional state, then the implementation is simple, but the accuracy of emotional state detection deteriorates

Engineering Contradiction:
Improveease of implementationVSAvoidaccuracy of emotional state detection
Core Design Contradiction:
Ease of manufactureVSMeasurement precision

Solution Approach 1:

The patent combines multiple data input channels (biometric data, behavioral data, contextual data) to evaluate emotional and behavioral states. Instead of relying on a single self-report method, the system merges data from multiple sources including wearables, mobile devices, and environmental sensors to achieve more accurate and reliable state detection.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The patent introduces machine learning models as intermediaries that process raw multi-channel data and translate it into accurate emotional and behavioral state evaluations. These models act as mediators between the complex multi-source data and the final state determination, improving accuracy while maintaining ease of use.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Device complexity

If conventional single-channel data input is used, then the system complexity is low, but the reliability of decision-making deteriorates

Engineering Contradiction:
Improvesystem complexityVSAvoidreliability of decision-making
Core Design Contradiction:
Device complexityVSReliability

Solution Approach 1:

The system merges multiple data channels including biometric data from wearables, behavioral data from mobile devices, and contextual data from environmental sensors. This multi-channel approach significantly improves the reliability of emotional and behavioral state evaluation while maintaining manageable system complexity through modular architecture.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The patent creates a universal evaluation system that can process multiple types of data (biometric, behavioral, contextual) through a common machine learning framework. This multi-functional approach allows the system to reliably evaluate various emotional and behavioral states using a single integrated platform.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Productivity

If inaccurate emotional state evaluation is performed, then the processing speed is fast, but the appropriateness of responsive actions deteriorates

Engineering Contradiction:
Improveprocessing speedVSAvoidaccuracy of emotional state evaluation
Core Design Contradiction:
ProductivityVSMeasurement precision

Solution Approach 1:

The system performs preliminary evaluation of emotional and behavioral states using pre-trained machine learning models that have already learned from extensive data. This preliminary processing enables fast, accurate evaluation without requiring complex real-time analysis, thus maintaining both speed and accuracy in determining appropriate responsive actions.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS20240028967A1Systems and methods for automatic decision-making with user-configured criteria using multi-channel data inputs
Publication Date: 2024.01.25 CAPITAL ONE SERVICES LLC
  • US20240028967A1 patent drawing
  • US20240028967A1 patent drawing
  • US20240028967A1 patent drawing

AI summary

Systems and methods for decision-making with multi-channel data inputs are provided. The system includes a plurality of devices, and a server in data communication with the plurality of devices. The server includes a decision engine, a sentiment analysis machine learning model, and a behavior analysis machine learning model. The server is configured to: receive the at least one data input from each of the plurality of device; perform, using the sentiment analysis machine learning model, a sentiment analysis on the at least one data input to generate sentiment information indicative of an emotional state of a user; perform, using the behavior analysis machine learning model, a behavior analysis on the at least one data input to generate behavior information indicative of a behavioral state of the user; determine, using the decision engine, a responsive action based on the sentiment information and the behavior information; and perform the responsive action.