Multi-Channel Terminal Incoming Call Response
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Solution Overview
Problem
Existing call waiting services for mobile terminals lack the ability for users to personalize warning tones for incoming calls, limiting the user experience as only pre-recorded messages can be sent, and terminals can only maintain one active service channel at a time, restricting simultaneous call handling.
Innovation Solution
A method and device for a multi-channel terminal that allows users to set up multiple service channels, enabling personalized multimedia responses to incoming calls by playing predetermined files, even when already engaged in a call, by utilizing the same service access way and maintaining multiple channels in an activated state.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If a terminal maintains only one active service channel at a time, then device complexity is reduced and ease of operation is improved, but the ability to handle multiple simultaneous calls is limited
Solution Approach 1:
The patent divides the service channel into multiple independent channels (first service channel and second service channel), each capable of handling calls separately. This segmentation allows the terminal to maintain multiple active channels simultaneously, enabling multi-channel call handling without increasing overall system complexity, as each channel operates independently with its own call management logic.
2Adaptability or versatility
If predetermined warning tones are used for incoming calls, then ease of operation is improved and device complexity is reduced, but user personalization capability is limited
Solution Approach 1:
The patent allows users to pre-configure personalized warning tones and multimedia files in advance through the terminal's interface. These personalized responses are stored locally in the terminal device. When an incoming call is received, the terminal automatically plays the pre-configured personalized tone or multimedia file without requiring real-time processing or network retrieval, thus achieving personalization without significantly increasing device complexity.
3Ease of manufacture
If network-provided warning tones are used, then ease of manufacture is improved and device complexity is reduced, but user experience and personalization are limited
Solution Approach 1:
The patent enables the terminal device to autonomously play personalized warning tones and multimedia files from its local storage without requiring network provisioning or service provider intervention. The terminal self-manages the personalized response content, allowing users to configure and update their personalized tones independently. This self-service approach maintains implementation simplicity while significantly improving user experience through personalization.
Data Source
AI summary
Incoming call responding method and device for a multi-channel terminal are provided. The method includes receiving a service request associated with a current subscriber identity card, and the service request comprises a called service request to a current subscriber which is identified by the current subscriber identity card, and in response to the service request, setting up a first service channel for making a call and playing a predetermined multimedia file based on an instruction of the current subscriber, and the first service channel is set up based on the current subscriber identity card. Further, the terminal may play the predetermined multimedia file to a remote terminal of the service request directly based on the first service channel, so as to make a personalized response to the service request, which may greatly improve operation experience of two subscribers of the call.