Multimedia Session Invitation System Using Feedback and Intermediary Logic
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Solution Overview
Problem
Individuals attempting to contact others during their existing multimedia communications sessions often fail to notice or interrupt these sessions, leading to missed important information or nuisances, highlighting the need for a system to notify and suggest joining without interrupting.
Innovation Solution
A system comprising client devices and a server that determines the intent to communicate, checks user profiles, status, and permissions to suggest joining an ongoing multimedia video communications session, ensuring non-participating users can join without disrupting the existing session.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If a user attempts to contact another individual using a first mechanism for communication while the other individual is involved in an existing communications session using a second mechanism, then the contact attempt can be initiated, but the contacting user may not notice or respond in a timely manner, or may interrupt the existing session
Solution Approach 1:
The system provides feedback to the contacting user by detecting whether the contacted user is currently engaged in another communications session. When such engagement is detected, the system notifies the contacting user and may offer alternative communication channels or timing, preventing information loss while maintaining ease of contact initiation
Solution Approach 2:
The system performs preliminary checks before allowing contact initiation by verifying the availability status of the contacted user. This preliminary action prevents situations where contact attempts are made during inappropriate times, ensuring information is not missed while maintaining user convenience
2Productivity
If a user interrupts an existing multimedia communications session to respond to a new contact attempt, then the new communication can be addressed, but the existing session is disrupted
Solution Approach 1:
The system acts as an intermediary by introducing a notification layer between the contacting user and the contacted user's active session. Instead of direct interruption, the system mediates by alerting the contacted user to the new contact attempt and allowing them to choose the appropriate response timing, thus maintaining session stability while enabling productivity
Solution Approach 2:
The system dynamically adjusts communication flow by monitoring session states and adapting contact routing in real-time. When a user is engaged in a stable session, the system dynamically redirects contact attempts through alternative channels or schedules them for later, maintaining both session stability and communication productivity
3Object-affected harmful factors
If the contacting user is notified that the contacted user is in an existing session, then interruption can be avoided, but the contact process becomes more complex
Solution Approach 1:
The system provides self-service by automatically detecting session states and notifying contacting users without requiring manual checks or complex user actions. The notification system operates autonomously, reducing the perceived complexity for users while effectively preventing session interruptions
Data Source
AI summary
The present disclosure includes a system and method for automatically suggesting or inviting a party to join a multimedia communications session. In some embodiments, a first party, which is not currently participating in an existing multimedia communications session, attempts to contact a second party, which is currently participating in the multimedia communications session. In these embodiments, the first party automatically receives a suggestion or invitation to join the multimedia communications session when the first party has permission to join. In some instances, the multimedia communications session is a video conference including audio and video communications.