Multimodal Conversation Transfer via Device Pairing

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Solution Overview

Problem

Existing communication technologies struggle to seamlessly transfer conversations across multiple modalities such as instant messaging, voice, and video, lacking efficient methods to manage and switch between different communication modes during a conversation.

Innovation Solution

The implementation of a system where a user's point of presence can transfer communication sessions across different modalities by pairing communication devices, using a unified communications software application and peer-to-peer protocols to manage and control communication links, allowing for the transfer of multimodal conversations between users and partners across various communication modes.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Stability of the object's composition

If communication sessions are transferred across multiple modalities using existing technologies, then conversation continuity may be maintained, but the complexity of managing and switching between different communication modes increases significantly

Engineering Contradiction:
Improveconversation continuityVSAvoidcomplexity of managing communication modes
Core Design Contradiction:
Stability of the object's compositionVSDevice complexity

Solution Approach 1:

The patent segments the communication session into distinct modalities (instant messaging, voice, video) that can be independently managed and transferred. Each modality is handled as a separate communication session, allowing the system to maintain conversation continuity across modalities while simplifying the management complexity by treating each modality as an independent unit that can be transferred using standard communication protocols.

Inventive Principle:
Principle #1Segmentation

2Reliability

If intermediary servers are used to manage multimodal conversation transfers, then coordination between different communication modes is improved, but the need for additional server infrastructure increases system complexity

Engineering Contradiction:
Improvecoordination between communication modesVSAvoidserver infrastructure requirements
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent implements a self-service mechanism where communication devices autonomously manage modality transfers without requiring intermediary servers. The devices use peer-to-peer protocols to directly coordinate and transfer communication sessions between different modalities, eliminating the need for additional server infrastructure while maintaining reliable coordination through built-in device capabilities.

Inventive Principle:
Principle #25Self-service

3Adaptability or versatility

If multiple communication devices are paired and integrated, then communication flexibility across modalities is enhanced, but the complexity of device integration and control increases

Engineering Contradiction:
Improvecommunication flexibilityVSAvoiddevice integration complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent applies universality by designing communication devices with multi-functional capabilities that can handle multiple modalities (instant messaging, voice, video) through a single integrated interface. The devices are equipped with universal pairing protocols and control mechanisms that work across all modalities, allowing users to seamlessly switch between communication modes without dealing with separate device configurations, thus enhancing flexibility while managing integration complexity.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS10341443B2Multimodal conversation transfer
Publication Date: 2019.07.02 MICROSOFT TECHNOLOGY LICENSING LLC
  • US10341443B2 patent drawing
  • US10341443B2 patent drawing
  • US10341443B2 patent drawing

AI summary

In one embodiment, a user may transfer a multimodal conversation. A multimodal conversation may have a first mode communication session and a second mode communication session. A first user point of presence may execute a first transfer of the first mode communication session with a first partner point of presence from the first user point of presence to a first target point of presence. A second user point of presence may execute a second transfer of the second mode communication session with a second partner point of presence from the second user point of presence to a second target point of presence.