Multi-Modal Early Media Notification Transmission
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Solution Overview
Problem
Conventional early media systems in mobile communication environments are limited to single modes, such as audio, which can be intrusive and inefficient in conveying call completion information to calling parties, especially in noisy environments or when users are distracted by visual cues, and do not effectively facilitate multi-modal interactions to enhance the user experience.
Innovation Solution
A multi-modal early media system that transmits notifications in multiple modes, including text, image, audio, video, and multimedia, to calling party devices during call setup, allowing for enhanced interaction and information delivery without initial billing, and triggers billing only after a configurable period or specific actions.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If single-mode audio early media is used, then the system complexity is low, but the information delivery effectiveness deteriorates in noisy environments or when users are distracted
Solution Approach 1:
The patent combines multiple communication modes (audio, text, visual) into a unified early media notification system. The system simultaneously delivers notifications through multiple channels - audio prompts, text messages, and visual displays - to ensure information reaches the calling party effectively regardless of environmental conditions or user attention state.
Solution Approach 2:
The early media notification system is designed to perform multiple functions across different communication modes. A single notification can be delivered via audio, text, visual display, or any combination thereof, making the system universally effective across various usage scenarios and environmental conditions.
2Loss of information
If audio early media is played continuously, then the information is thoroughly conveyed, but the user experience deteriorates due to intrusiveness
Solution Approach 1:
The system employs periodic or intermittent notification delivery rather than continuous audio playback. Early media notifications can be delivered in pulses or at specific intervals, allowing the user to process information without being subjected to constant intrusive audio, thereby improving user experience while maintaining information conveyance effectiveness.
Solution Approach 2:
The notification information is segmented and delivered through multiple independent channels (audio segments, text portions, visual elements) rather than as a single continuous audio stream. This segmentation allows users to engage with the most appropriate channel for their current situation, reducing intrusiveness while ensuring complete information delivery.
3Loss of information
If multi-modal early media notifications are implemented, then the information delivery effectiveness improves, but the device complexity increases
Solution Approach 1:
The patent introduces an intermediary early media notification system that bridges the gap between simple audio and complex multi-modal communication. The system acts as a mediator layer that can selectively activate different communication modes based on notification type, user preferences, and environmental context, achieving effective multi-modal delivery without requiring full multi-modal capability in all system components.
4Loss of energy
If billing starts immediately upon call attempt, then the service provider revenue is maximized, but the user flexibility deteriorates
Solution Approach 1:
The system performs preliminary actions by delivering early media notifications before the actual voice call is established and before billing begins. This allows users to receive important information, make informed decisions about whether to proceed with the call, and take preparatory actions (such as pressing keys to select options) without being charged, thereby providing user flexibility while ensuring service provider revenue is captured only when the user actually completes the call.
Data Source
AI summary
A method and system for transmitting early media notifications (EMNs) of communication services, for example, call completion, etc., is provided. A network component, a calling party device, and/or a called party device detect a call made by a calling party to a called party, and occurrence of events, for example, a call attempt, start of ringing the called party, an incomplete call, call redirection, etc. A multi-modal early media application (MMEMA) transmits one or more EMNs in more than one mode, for example, a text and audio mode for viewing and/or listening, to the calling party at any time instant, for example, immediate, during or after play of a ring back tone, prior, immediate, or after detection of an incomplete call or call redirection, etc. The MMEMA triggers billing of the calling party based on the calling party's action or a non-action after the EMNs transmission to the calling party.