Multimodal Event Notifier With Role-Based Incident Routing
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Solution Overview
Problem
Existing systems lack effective and timely methods for monitoring and reporting incidents impacting organizational operations, particularly in the form of automated, real-time notifications across various modalities and tailored to specific roles and locations within an organization.
Innovation Solution
A system utilizing a multimodal foundation model to process data from diverse sources, generate descriptive and threat classifications, and a distribution module to deliver notifications via an events ticker within messaging applications, ensuring relevant personnel receive timely updates based on location and role.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If a multimodal foundation model processes data from multiple sources to generate comprehensive event descriptions, then the quality and completeness of event information is improved, but the processing time and system complexity increase
Solution Approach 1:
The system segments the complex event processing task into distinct functional modules: a multimodal foundation model for information synthesis, a distribution module for threat classification and routing, and a ticker display system for notification delivery. Each module handles specific aspects of event processing independently, reducing overall system complexity while maintaining comprehensive information processing capabilities.
Solution Approach 2:
The distribution module acts as an intermediary between the multimodal foundation model and the ticker display system. It receives comprehensive event descriptions, performs threat classification, and routes notifications to appropriate recipients based on location and role, thereby managing the complexity of distributing processed information across multiple channels and user groups.
2Speed
If real-time notifications are pushed to multiple users across the organization, then the responsiveness to events is improved, but the communication bandwidth and system resources increase
Solution Approach 1:
The distribution module implements location-based and role-based filtering to deliver notifications with local quality. Instead of broadcasting to all users uniformly, the system tailors notification distribution to specific locations and organizational roles relevant to each event type, reducing unnecessary communication bandwidth consumption while maintaining rapid response times for affected personnel.
Solution Approach 2:
The system applies partial action by selectively notifying only the subset of users who need to respond to specific events, rather than notifying all organization members. The distribution module determines the appropriate scope of notification based on event severity, location, and user roles, optimizing resource usage while ensuring timely alerting of relevant personnel.
3Measurement precision
If automated threat classification and distribution rules are implemented, then the accuracy of event response is improved, but the device complexity increases
Solution Approach 1:
The distribution module performs preliminary threat classification and recipient identification automatically as events are processed by the foundation model. By pre-establishing distribution rules and classification criteria, the system prepares notification routing in advance, improving response accuracy without requiring complex manual intervention during event response.
Data Source
AI summary
An example method for updating users regarding incidents includes: receiving, by a computing system, one or more reports of one or more incidents; generating, by the computing system, information about each of the one or more reported incidents based on the one or more reports received by the computing system; distributing to one or more user devices the information about the one or more reported incidents; and continually updating the information distributed to the one or more of the plurality of user devices. The information can be distributed as an events ticker, which can be associated with a software application, such as a messaging application, so that the ticker may scroll events while the user is using the messaging application.