Multimodal Communication Modality Routing for Enterprise Network Load Reduction
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Solution Overview
Problem
Enhanced communication systems face capacity overload issues due to increased usage of real-time collaboration features, leading to a burden on enterprise data networks, which can be costly and complex to manage, especially when certain modalities are critical but expensive to stream through these networks.
Innovation Solution
Implementing a method to divert select modalities of a multimodal communication session over different networks, allowing administrators to manually or automatically offload certain modalities to the Internet based on network conditions, communication session attributes, and participant attributes, thereby managing media traffic and reducing the burden on enterprise networks.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If all modalities are streamed through the enterprise network, then communication quality is maintained, but network burden and costs increase
Solution Approach 1:
The patent segments the communication modalities and routes them through different networks based on their requirements. Critical modalities (voice, instant messaging) are routed through the enterprise network to maintain quality, while less critical modalities (video, file transfer) are offloaded to the Internet, thereby reducing enterprise network burden while preserving communication quality for essential functions.
Solution Approach 2:
The patent applies different routing policies to different modalities based on their specific quality requirements. Each modality receives the appropriate network treatment locally - voice and instant messaging get enterprise network priority for reliability, while video and file transfers can tolerate Internet variability, optimizing overall system performance.
2Ease of operation
If administrators manually select modalities for enterprise network, then network control is improved, but system complexity increases
Solution Approach 1:
The patent implements automatic modality classification and routing that performs the network selection function without requiring manual administrator intervention. The system self-services by automatically analyzing modality characteristics and routing them appropriately, eliminating the operational burden on administrators while maintaining effective network control through automated policies.
Solution Approach 2:
The patent incorporates automatic classification mechanisms that analyze modality requirements and network conditions to make intelligent routing decisions. This feedback-driven approach allows the system to adaptively control network traffic based on real-time conditions, providing effective network management without manual complexity.
3Loss of energy
If critical modalities are offloaded to Internet, then network costs are reduced, but communication reliability deteriorates
Solution Approach 1:
The patent segments modalities by their criticality level, identifying which modalities can be offloaded to the Internet without impacting communication reliability. Critical modalities remain on the enterprise network while non-critical ones are offloaded to the Internet, achieving cost reduction without sacrificing reliability of essential communication functions.
Data Source
AI summary
Selected modalities of a multimodal communication session may be diverted over different networks by an administrator or automatically to reduce burden on utilized networks. Modalities may be selected and diverted over different networks including the Internet for the same multimodal communication session based on network conditions, communication session attributes, participant attributes, and similar factors.