Multi-Modal Neural Network for Speech-to-Text FAQ Classification

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Solution Overview

Problem

Existing FAQ systems face challenges in accurately and efficiently identifying user intentions through speech data due to spatial and situational restrictions in vehicles, leading to suboptimal performance in providing relevant information.

Innovation Solution

An electronic device equipped with a neural network model trained in an end-to-end manner, capable of using both text and speech data, performs multi-task learning with symmetric and cross-entropy losses to derive frequently-asked-questions pairs, utilizing a shared encoder, bidirectional recurrent neural network, and feed-forward neural network layers for effective FAQ classification.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If traditional FAQ systems use separate processing for speech and text data, then system complexity is maintained, but classification accuracy and data efficiency deteriorate

Engineering Contradiction:
ImproveFAQ classification accuracyVSAvoidsystem complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent combines speech data and text data processing into a single unified neural network model. The model simultaneously processes both data types through shared encoder layers and unified processing pathways, enabling joint learning of patterns from multiple modalities while maintaining a single coherent system architecture rather than separate independent systems.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The neural network model is designed with multi-functionality to handle both speech and text data through a universal architecture. The shared encoder and unified processing layers can process different input types (speech and text) through the same computational pathways, making the system versatile and reducing overall complexity compared to maintaining separate specialized systems.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Measurement precision

If multi-modal language model processes both speech and text simultaneously, then classification performance improves, but computational requirements increase

Engineering Contradiction:
Improveclassification performanceVSAvoidcomputational requirements
Core Design Contradiction:
Measurement precisionVSUse of energy by moving object

Solution Approach 1:

By merging speech and text processing into unified neural network pathways, the system eliminates redundant computational operations that would occur in separate processing systems. The shared encoder and common processing layers compute features for both modalities simultaneously, reducing total computational load while maintaining high classification performance.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The model performs preliminary processing of both speech and text data through shared encoder layers before final classification. This preliminary unified processing extracts common features and representations early in the pipeline, reducing the computational burden on subsequent layers compared to processing each modality separately through complete independent pipelines.

Inventive Principle:
Principle #10Preliminary action

3Reliability

If end-to-end neural network training is implemented, then data efficiency improves, but training complexity increases

Engineering Contradiction:
Improvedata efficiencyVSAvoidtraining complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The end-to-end training approach merges the training processes for speech and text processing into a single unified training procedure. Gradient updates and parameter optimization occur simultaneously across all components handling both modalities, improving data efficiency by learning from combined data patterns while the unified training loop manages complexity rather than requiring separate independent training processes.

Inventive Principle:
Principle #5Merging (Combining)

Data Source

PatentUS20240347049A1Electronic device that performs a neural network based FAQ classification and a neural network training
Publication Date: 2024.10.17 42DOT INC
  • US20240347049A1 patent drawing
  • US20240347049A1 patent drawing
  • US20240347049A1 patent drawing

AI summary

An electronic device includes a memory configured to store instructions and a processor electrically connected to the memory and configured to execute the instructions, in which when the instructions are executed by the processor, the processor is configured to perform a plurality of operations, in which the plurality of operations includes deriving a frequently-asked-questions (FAQ) pair from speech data based on a neural network model trained in an end-to-end manner, in which the neural network model is based on a multi-modal language model (LM) capable of using text data and speech data simultaneously, and contrastive learning is performed on the neural network model based on symmetric loss to shift speech data, which is original data, to text data, which is augmented data