Multi-Modal Service Authorization Server for Wireless Terminals
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Solution Overview
Problem
There is a need for methods to incorporate multi-modal messaging in data service authorization and setup for wireless terminals, as users may not desire or be interested in data services, and existing methods lack seamless authorization processes for various data services from third-party companies.
Innovation Solution
A method and system for pushing or pulling data service authorizations over a wireless access network using a service authorization server, which generates a multi-modal request for authorization, updates user profiles, and allows users to accept or reject data services through various message formats, enabling seamless authorization and service delivery.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If traditional single-modal authorization methods are used, then the authorization process is simple, but user engagement and clarity are insufficient
Solution Approach 1:
The authorization message is segmented into multiple modal components (visual, auditory, tactile) that work together to convey complete information. Each modal carries specific aspects of the authorization request, allowing users to comprehend the full context through multiple sensory channels rather than a single text-based message.
Solution Approach 2:
The system transitions from two-dimensional text-based authorization to multi-dimensional communication by adding temporal (voice timing), spatial (haptic patterns), and sensory (auditory-visual-tactile) dimensions. This enables richer information conveyance and better user comprehension of authorization requests.
2Reliability
If users must manually register with each service provider, then service providers can verify user consent, but the process becomes time-consuming and complex
Solution Approach 1:
The system performs preliminary authorization actions by sending multi-modal notification messages to users before actual data services are activated. Users can pre-approve or reject service authorizations through their wireless terminals, eliminating the need for real-time manual registration when services are actually delivered.
Solution Approach 2:
The wireless terminal acts as an intermediary between the service provider and the user. It receives multi-modal authorization requests, presents them to the user through multiple modalities, captures user responses, and relays authorization decisions back to service providers, streamlining the consent verification process.
3Loss of information
If multi-modal messaging is implemented, then user understanding and engagement improve, but system complexity increases
Solution Approach 1:
The wireless terminal is leveraged as a universal multi-functional device that can generate, send, and process multiple types of messages (visual, auditory, tactile) through existing communication infrastructure. This avoids the need for separate specialized devices for each modal, reducing overall system complexity while maintaining multi-modal capabilities.
Solution Approach 2:
The system enables self-service authorization where users independently review multi-modal messages on their own terminals and make authorization decisions without requiring service provider representatives or complex intermediary systems. The terminal autonomously manages the presentation and collection of user responses.
Data Source
AI summary
A service authorizer system for pushing and pulling data service authorization requests to wireless terminals is disclosed herein. The wireless terminal or a service authorization server may generate requests for authorization. The wireless terminal may generate a request for authorization that is sent to the service authorization server, which generates a multi-modal response and transmits the multi-modal response to the user. The service authorization server may also generate a multi-modal request for authorization that is sent to the wireless terminal.