Multiuse Communication System for Anonymity and Global Support

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Current online systems fail to effectively connect individuals facing crises or ongoing issues with peers and volunteers who share similar experiences, lacking anonymity, global connectivity, and reliable communication methods.

Innovation Solution

A multiuse communication system that enables users to connect with peers, volunteers, and coaches based on shared needs and challenges, offering chat, video, and direct messaging capabilities while ensuring anonymity, and allowing users to donate time or charge for services, accessible globally.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If conventional online systems provide forums for discussions based on shared interests, then users can connect with others, but they lack chat, video or direct messaging capabilities for facilitating the discussions

Engineering Contradiction:
Improvecommunication capabilityVSAvoidsystem functionality
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The patent combines multiple communication modalities (forums, chat, video conferencing, and direct messaging) into a single integrated online system. This allows users to transition seamlessly between different communication methods within the same platform, enhancing ease of operation without requiring users to switch between multiple separate systems.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The online system is designed to perform multiple functions: public forum discussions, private chat, video conferencing, and direct messaging. This multi-functionality enables the system to accommodate various communication needs within a single platform, improving operational ease while managing complexity through unified architecture.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Ease of operation

If social media systems provide chat, video or direct messaging capabilities, then communication is facilitated, but they do not provide anonymity that individuals seeking support typically desire

Engineering Contradiction:
Improvecommunication capabilityVSAvoidanonymity protection
Core Design Contradiction:
Ease of operationVSObject-affected harmful factors

Solution Approach 1:

The system separates user identity into two layers: public profile information that can be displayed to others, and private personal information that remains hidden. Users can communicate through the system without revealing their true identities, maintaining anonymity while still enabling effective communication through segmented information disclosure.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The online system acts as an intermediary that facilitates communication between users without requiring them to reveal their true identities. The system mediates interactions by allowing users to communicate through usernames or anonymous identifiers, protecting user anonymity while maintaining communication effectiveness.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Adaptability or versatility

If online volunteer systems are limited to local networks and resources, then community support is provided, but global connectivity is restricted

Engineering Contradiction:
Improvelocal community supportVSAvoidgeographic coverage
Core Design Contradiction:
Adaptability or versatilityVSArea of stationary object

Solution Approach 1:

The system is designed to function both as a local community support network and as a global connectivity platform. It can facilitate connections within local communities while simultaneously enabling users to find support from anywhere in the world, making the system adaptable to different geographic scales without requiring separate systems.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system transitions from purely local geographic constraints to global connectivity by adding the dimension of virtual space. Users can maintain local community connections while simultaneously accessing global support networks, effectively operating in both physical and virtual dimensions simultaneously.

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

4Reliability

If online coaching systems require payment in exchange for support services, then professional guidance is provided, but accessibility is reduced

Engineering Contradiction:
Improveprofessional guidance qualityVSAvoidaccessibility
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The system changes the parameter of service accessibility by offering multiple funding models: some coaching services are paid while others are free or volunteer-based. This parameter change allows the system to maintain professional guidance quality through paid services while improving accessibility through free alternatives, accommodating different user needs and financial situations.

Inventive Principle:
Principle #35Parameter changes

Data Source

PatentUS20230325945A1Multiuse communication system and method for connecting users based upon shared needs and challenges
Publication Date: 2023.10.12 PEARS INC
  • US20230325945A1 patent drawing
  • US20230325945A1 patent drawing
  • US20230325945A1 patent drawing

AI summary

A multiuse communication system for connecting users based upon shared needs and challenges and methods for making and utilizing same. The multiuse communication system enables a system user to select one or more discussion topics and identify another system user to communicate about each selected discussion topic. The system user can be a peer, volunteer or coach for each selected discussion topic. The multiuse communication system can provide a chat box for facilitating communication with the other system users and permit the system user to receive donations and other payments from the other system user and make payments to the other system user. The multiuse communication system optionally can enable the system user to create a personal user profile with a list of discussion topics of interest to the system user. The multiuse communication system advantageously enables the system user to discuss different topics with different other system users.