Muted Device Notification Feedback Mechanism

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Solution Overview

Problem

Users often inadvertently mute their lines during voice calls, leading to unnoticed muted conditions that result in delayed realization and repeated communication, as existing systems lack effective notifications for such situations.

Innovation Solution

A method and device that detect when a primary speaker is providing audio input while the voice data link is muted, and provide notifications to the primary speaker through various modalities such as visual, audible, or haptic means, ensuring they are aware of the muted state, even if they are not attentive to visual cues.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If a user mutes their line during a voice call, then the user can prevent their audio from being transmitted, but the user becomes unaware of the muted state leading to communication delays

Engineering Contradiction:
Improveaudio transmission reliabilityVSAvoiduser awareness of muted state
Core Design Contradiction:
ReliabilityVSLoss of information

Solution Approach 1:

The system implements feedback by detecting when the primary speaker is providing audio input while the voice data link is muted, then providing notifications to alert the speaker of the muted condition. This feedback loop resolves the contradiction by maintaining reliable audio transmission control while simultaneously informing the user of the muted state, preventing communication delays.

Inventive Principle:
Principle #23Feedback

2Loss of information

If the system provides visual notifications for muted state, then the user can be informed of the muted condition, but the user may miss the notification if not attentive to visual cues

Engineering Contradiction:
Improveuser awareness of muted stateVSAvoidnotification delivery reliability
Core Design Contradiction:
Loss of informationVSReliability

Solution Approach 1:

The system employs multiple notification modalities including visual, audible, and haptic means to alert the user of the muted state. This multi-functional approach ensures that regardless of the user's attentiveness to any single modality, at least one notification method will effectively convey the muted state information, resolving the contradiction between information delivery and notification reliability.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Reliability

If the system uses multiple notification modalities (audio, visual, haptic), then the user can be reliably notified of the muted state, but the device complexity increases

Engineering Contradiction:
Improvenotification delivery reliabilityVSAvoidnotification system complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system leverages existing device components (display, speaker, vibration motor) to provide multiple notification modalities without adding significant complexity. By repurposing existing self-service capabilities of the device, the system achieves reliable multi-modal notification while minimizing the increase in device complexity.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS10530927B2Muted device notification
Publication Date: 2020.01.07 LENOVO SWITZERLAND INTERNATIONAL GMBH
  • US10530927B2 patent drawing
  • US10530927B2 patent drawing
  • US10530927B2 patent drawing

AI summary

An embodiment provides a method, including: detecting, at a device, a primary speaker is providing audio input; detecting, at the device, a voice data link providing audio of the primary speaker to another speaker is muted; and providing a notification to the primary speaker that the voice data link is muted. Other aspects are described and claimed.