MVNO Network Switching Using Automated Availability Checks
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Solution Overview
Problem
Users face inconveniences and inefficiencies when switching telecommunication networks due to the need to provide client-specific information, such as account numbers or PINs, often resulting from human error or forgetfulness, and existing systems fail to streamline this process, especially when service degradation is detected.
Innovation Solution
A method for a mobile virtual network operator (MVNO) to perform a network switch by porting a phone number from a source to a target network infrastructure without requiring client-specific information, utilizing existing client information and performing validation checks to ensure a seamless transition, including maintaining continuity of account information and facilitating the use of physical or machine-to-machine subscriber identity modules.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If the new telecommunication network requests client-specific information during network switching, then security and verification are improved, but user convenience and switching efficiency deteriorate due to human error and forgetfulness
Solution Approach 1:
The system automatically retrieves client-specific information from the source network infrastructure without requiring user input. The MVNO acts as an intermediary that self-services the information retrieval process, eliminating the need for users to manually provide account numbers, addresses, or PINs during network switching.
Solution Approach 2:
The MVNO serves as an intermediary between the client and the network infrastructures. It receives the network switch request, automatically obtains necessary client information from the source network, and facilitates the porting process, thereby shielding the user from complex information requirements while maintaining security through automated verification.
2Measurement precision
If the network switching process requests client-specific information, then accuracy of information transfer is improved, but productivity and switching speed deteriorate due to multiple failed attempts
Solution Approach 1:
The system performs preliminary actions by automatically retrieving and verifying client-specific information from the source network infrastructure before the actual network switching occurs. This preliminary information gathering ensures accuracy is established upfront, preventing failed attempts and delays during the switching process.
Solution Approach 2:
The automated retrieval of client information from source network infrastructure eliminates manual data entry and verification steps, ensuring accurate information transfer while significantly reducing the time required for network switching operations.
3Reliability
If manual client information provision is required during network switching, then data security is improved through verification, but device complexity and process complexity increase
Solution Approach 1:
The MVNO acts as a mediating layer that handles the complexity of information retrieval and verification between the client and network infrastructures. This intermediary approach maintains data security through automated verification while shielding users from complex procedures, effectively reducing perceived process complexity.
Solution Approach 2:
The system performs self-service verification by automatically obtaining and validating client-specific information from source network infrastructure, eliminating the need for manual verification processes and reducing overall system complexity while maintaining security standards.
4Adaptability or versatility
If the network switching process requires user input of client-specific information, then customization and user control are improved, but loss of time and efficiency deteriorate
Solution Approach 1:
The system automatically retrieves client-specific information from source network infrastructure without requiring user input, eliminating time-consuming manual data entry while maintaining the ability to customize the switching process through automated verification and validation procedures.
Solution Approach 2:
Client information is retrieved and verified in advance through automated processes before the actual network switching occurs, significantly reducing the time required for switching while maintaining user control through the MVNO's coordinated management of the entire process.
Data Source
AI summary
A disclosed method may include (i) receiving, by a graphical user interface at a mobile virtual network operator, a request to verify whether a network switch is available for the mobile virtual network operator to switch a client from a source mobile network operator that is serving the client for the mobile virtual network operator to a target mobile network operator that is serving clients for the mobile virtual network operator and (ii) outputting automatically, by the graphical user interface at the mobile virtual network operator based on an analysis of attributes of at least the client and the target mobile network operator, a positive answer.