MVNO Phone Number Porting With Automated Client Verification
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Solution Overview
Problem
Users face inconveniences and inefficiencies when switching between telecommunication networks due to the need to provide client-specific information, such as account numbers or PINs, often resulting from human error or forgetfulness, and existing systems fail to address service degradation issues effectively.
Innovation Solution
A method for a mobile virtual network operator to perform a network switch by porting a phone number from a source to a target network infrastructure without requiring client-specific information, utilizing existing client information and performing validation checks to ensure a seamless transition, including the use of physical or machine-to-machine subscriber identity modules and maintaining continuity of account information.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If the new telecommunication network requests client-specific information during network switching, then security and verification are improved, but user convenience and switching efficiency deteriorate due to human error and forgetfulness
Solution Approach 1:
The system automatically retrieves client-specific information from the source network infrastructure without requiring user input. The MVNO's system communicates with the source MNO to obtain account numbers, addresses, and PINs that are then used to complete the porting process, allowing the system to serve itself rather than relying on user-provided information
Solution Approach 2:
The MVNO acts as an intermediary between the source MNO and target MNO. The MVNO's system receives the porting request, automatically retrieves necessary client information from the source network, and uses this information to facilitate the network switch, eliminating the need for users to directly provide sensitive information to multiple networks
2Reliability
If the network switching process requests multiple items of client-specific information, then security verification is improved, but the number of failed attempts increases due to human error
Solution Approach 1:
The system automatically retrieves all necessary client-specific information (account number, address, PIN) from the source network infrastructure in a single automated process, eliminating the need for multiple user interactions and reducing failures due to human error
Solution Approach 2:
The system performs preliminary retrieval of client-specific information from the source network before the actual network switching occurs. This advance preparation ensures all verification data is available and validated before the porting process begins, preventing delays and failures
3Measurement precision
If the user must provide client-specific information manually, then information accuracy can be verified, but the onboarding process becomes more complex and time-consuming
Solution Approach 1:
The system automatically retrieves and verifies client-specific information from the source network infrastructure, eliminating manual user input. The automated retrieval process ensures information accuracy while simplifying the onboarding experience by removing complex user interactions
Solution Approach 2:
The manual mechanical process of users typing and providing information is replaced with an automated electronic system that retrieves data through API communications between network infrastructures, reducing complexity and improving accuracy
Data Source
AI summary
A disclosed method may include (i) receiving, at a mobile virtual network operator, a request for the mobile virtual network operator to perform a network switch by porting a phone number of a client of the mobile virtual network operator from a source network infrastructure of a source mobile network operator to a target network infrastructure of a target mobile network operator that is serving clients for the mobile virtual network operator, (ii) porting out, by the mobile virtual network operator in response to the request, the phone number from the source network infrastructure of the source mobile network operator, and (iii) porting in, by the mobile virtual network operator in response to the same request, the phone number into the target network infrastructure of the target mobile network operator such that the mobile virtual network operator provides telecommunication service to the client through the target network infrastructure.