MVPD Social Media Invitation System for TV Viewing

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Current systems for accessing social media during TV viewing experiences are sub-optimal due to text-heavy interactions and lack of contextual relevance, particularly when using remote controls on set-top boxes, which are not suited for efficient data entry or navigation.

Innovation Solution

A system and method that allow MVPD subscribers to link their social media accounts to their MVPD accounts, enabling invitations to follow relevant social media pages or groups related to video content, with options to shift interactions to more suitable devices like smartphones via SMS or HTML email, thereby enhancing engagement and awareness of shows, products, and brands.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If social media access is provided through video access devices with remote controls, then TV viewing experience is maintained, but text entry and navigation become sub-optimal

Engineering Contradiction:
Improvetext entry easeVSAvoiddevice complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The patent introduces a message notification system that acts as an intermediary between the social media platform and the TV viewing experience. Instead of requiring direct text interaction through the remote control, the system delivers notifications about social media content related to the program, allowing users to engage with text-heavy social media interactions through more suitable devices while maintaining the TV as the primary viewing medium.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Productivity

If social media interactions are accessed on TV through remote control, then viewing experience is maintained, but data entry efficiency deteriorates

Engineering Contradiction:
Improvedata entry efficiencyVSAvoidease of operation
Core Design Contradiction:
ProductivityVSEase of operation

Solution Approach 1:

The patent segments the user experience into two distinct parts: TV viewing for consuming video content and social media interactions on separate devices for text-based engagement. The notification system bridges these segments by delivering relevant social media content information to the TV, enabling users to efficiently interact with social media platforms on devices better suited for data entry while maintaining program viewing context.

Inventive Principle:
Principle #1Segmentation

3Adaptability or versatility

If social media access is integrated during TV viewing, then contextual relevance is improved, but user engagement shifts away from TV

Engineering Contradiction:
Improvecontextual relevanceVSAvoidTV viewing time
Core Design Contradiction:
Adaptability or versatilityVSLoss of time

Solution Approach 1:

The system performs preliminary action by pre-fetching and displaying notifications about social media content related to the currently playing program before the user needs to engage with it. This allows users to become aware of relevant social media discussions, cast member updates, or fan page information in the context of their TV viewing, then choose to engage with these notifications on their own schedule using devices better suited for text interaction.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS10375455B2System and method for presenting during a programming event an invitation to follow content on a social media site
Publication Date: 2019.08.06 TIME WARNER CABLE ENTERPRISES LLC
  • US10375455B2 patent drawing
  • US10375455B2 patent drawing
  • US10375455B2 patent drawing

AI summary

A system and method for linking the account of a subscriber of a multi-channel video programming distributor (MVPD) network to an account of the subscriber on a social networking site and to receive invitations to follow a page or join a group hosted on a social networking site that is relevant to the video content being displayed on the subscriber's television.