Ambiguous Natural Language Response Selection via Context
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Solution Overview
Problem
Natural language processing devices face challenges in interpreting user intentions from ambiguous natural sentences, especially as the number of available device functions increases, leading to difficulties in providing suitable responses.
Innovation Solution
An information processing device that performs natural language analysis on user inputs, combines this with device state information to present response candidates to the user, allowing for selection and execution of intended functions without complex manipulation.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If natural language processing is used to enable users to input instructions as natural sentences, then ease of operation is improved, but reliability deteriorates due to ambiguity in natural language expressions
Solution Approach 1:
The system presents multiple candidate responses to the user and receives feedback in the form of user selection. This feedback loop allows the system to refine its interpretation by comparing the user's chosen response against the ambiguous natural language input, thereby improving reliability while maintaining ease of operation.
Solution Approach 2:
The patent introduces an intermediary layer between natural language input and device execution. This intermediary generates multiple candidate responses from the ambiguous input and presents them to the user for selection, acting as a mediator that resolves the conflict between ease of operation and reliability.
2Adaptability or versatility
If multiple functions are added to information devices, then adaptability is improved, but device complexity increases making manipulations more complicated
Solution Approach 1:
The system implements a universal natural language interface that can handle multiple device functions through a single mechanism. Instead of requiring separate controls for each function, the multi-functional natural language processor interprets user intent and routes it to the appropriate function, maintaining adaptability while reducing the complexity of individual manipulations.
3Adaptability or versatility
If multiple functions are added to information devices, then adaptability is improved, but ease of operation deteriorates due to complicated manipulations for selecting functions
Solution Approach 1:
A universal natural language interface serves as a single point of control for multiple device functions. The system processes diverse function requests through a common interpretation mechanism, allowing users to access adaptability without learning multiple complex manipulation methods.
Solution Approach 2:
The natural language processing system acts as an intermediary layer between the user and the complex multi-functional device. It translates various function requests into standardized interpretations, shielding users from the underlying complexity while maintaining access to all functions.
Data Source
AI summary
[Object] To present a response to a natural sentence in a more suitable aspect even in circumstances in which a natural sentence with ambiguity can be input. [Solution] An information processing device including: an acquisition unit configured to acquire an extraction result of candidates for a response to an input which is based on first information indicating a result of natural language analysis on a natural sentence acquired as the input and second information indicating a state or a situation involved in use of a predetermined device; and a control unit configured to cause a predetermined output unit to present information indicating the candidates for the response in an aspect corresponding to the extraction result of the candidates.