Natural-Language Voice Communication Sessions Without Manual Contact Entry
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Solution Overview
Problem
Conventional voice communication systems require users to manually input phone numbers or contact data, lacking the intuitive and user-friendly experience of face-to-face communication, and there is a need for a system that allows voice communication initiation without such preliminary actions.
Innovation Solution
A system and method that enables voice communication sessions by allowing users to utter a call initiation phrase in natural language, which is analyzed to identify the recipient, establish an end-to-end connection, and facilitate a full-duplex session based on recipient response, using an automated call controller to handle the necessary actions.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If users manually input phone numbers or contact data to initiate voice communication, then the communication system can establish connections reliably, but the ease of operation deteriorates and becomes less intuitive
Solution Approach 1:
The system automatically performs the entire call initiation process without requiring user manual input. When a user speaks a call initiation phrase, the system autonomously analyzes the phrase, identifies the recipient, establishes the connection, and handles the communication session, eliminating the need for users to manually input phone numbers or contact data.
Solution Approach 2:
The patent replaces the mechanical manual input process (typing phone numbers, selecting from contact lists) with acoustic field-based voice recognition. The system uses speech-to-text processing and natural language understanding to convert spoken phrases into actionable call initiation commands, substituting physical keyboard input with voice-based interaction.
2Ease of operation
If the system automatically handles call initiation and connection establishment, then the ease of operation improves, but the device complexity increases
Solution Approach 1:
The system introduces an automated call controller as an intermediary component that mediates between the user's voice input and the communication network. This controller handles the complex tasks of phrase analysis, recipient identification, connection establishment, and session management, allowing the user interface to remain simple while the backend complexity is encapsulated in the automated controller.
Solution Approach 2:
The automated call controller is designed as a multi-functional system that performs multiple tasks: voice-to-text conversion, natural language analysis, recipient identification, connection establishment, and communication session management. By consolidating these functions into a single universal controller, the system manages complexity through integration rather than requiring separate components for each function.
Data Source
AI summary
A system and method for providing a call session in a communication environment between a caller communication device associated with a caller user and a recipient communication device associated with a recipient user are described. The system includes an automated call controller adapted for being coupled to the caller and recipient communication devices. In operation, a caller user utters a call initiation phrase in a natural language into his communication device. The system analyses the call initiation phrase, finds the recipient device in the communication environment, transmits and plays back the call initiation phrase on the recipient communication device. The system receives and analyzes a recipient reaction to recognize the recipient user intention either to accept or reject the call session, and establishes the call session between the communicating caller and recipient users.