Network-Initiated Auto Redial with User-Defined Retry Intervals
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Current telephone call redialing systems lack the ability for users to set a redial interval and duration, leading to inefficient attempts and potential miscommunication when the calling party is unavailable, as existing solutions do not allow for user-defined retry settings and fail to inform the called party of the call's purpose.
Innovation Solution
A method for network-initiated auto redialing that allows users to select a retry duration and interval, reattempting calls until successful or until the set duration expires, and informs the called party of the call's purpose if the calling party is unavailable, using subscriber databases or user input for settings and message delivery.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Extent of automation
If network-based redial systems are used without user-defined settings, then automatic redialing can be implemented, but the calling party cannot control the redial duration or interval leading to inefficient attempts
Solution Approach 1:
The system allows dynamic configuration of redial parameters (duration and interval) based on user selection. The network element can adjust the redial behavior according to the calling party's preferences, transforming a static automated system into a dynamic one that adapts to different usage scenarios.
Solution Approach 2:
The invention enables changing the parameters of redialing operations by allowing users to select from multiple redial duration and interval options. The network element modifies these parameters before executing the redialing sequence, enabling flexible control over the automated process.
2Reliability
If continuous redialing attempts are made without interruption, then the calling party can reach the called party, but the calling party cannot perform other tasks during the redialing process
Solution Approach 1:
Instead of continuous redialing, the system implements periodic redialing at user-defined intervals. This allows the calling party to engage in other activities during the redialing process while still maintaining the ability to reach the called party through scheduled attempts.
Solution Approach 2:
The system performs preliminary actions by establishing redialing attempts before the calling party needs to perform other tasks. The network element can initiate redialing sequences in advance or schedule them according to user preferences, allowing the calling party to focus on other activities without compromising call completion.
3Productivity
If the calling party is unavailable when the network establishes a connection to the called party, then the call can be completed, but the called party hears only silence and may perceive it as a prank or harassing call
Solution Approach 1:
The network element provides feedback to the called party by delivering a notification message that explains the situation. This feedback mechanism informs the called party that the calling party is temporarily unavailable, preventing misinterpretation of the call as a prank or harassment.
Solution Approach 2:
The network element acts as an intermediary between the calling and called parties. It facilitates communication by delivering explanatory messages to the called party, mediating the situation where the calling party is unavailable and preventing direct miscommunication.
4Ease of operation
If the redial button is used on user equipment, then the last number dialed can be automatically redialed, but the calling party must interrupt other activities to check availability
Solution Approach 1:
The invention replaces the mechanical redial button on user equipment with a network-based automated redialing system. The network element handles the redialing process without requiring direct user intervention, eliminating the need for the calling party to interrupt other activities to check availability.
Data Source
AI summary
Network initiated auto redialing is based on an auto redial duration selected or entered by a calling party. An auto redial interval or retry rate may also be selected or entered by the calling party. If the calling party is unavailable when a connection is established with a called party, a message is played or sent to the called party explaining that the call is an auto redial call. The message may explain that the calling party is now unavailable. Additionally, the message may include identifying information regarding the calling party. For example, the message may include a directory number of the calling party.


