Network Insights System for Fault Isolation
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Solution Overview
Problem
Service providers face challenges in determining and addressing issues that affect end-user experience in content distribution networks, as they lack comprehensive insights into their network infrastructure and the specific components causing poor viewing experiences for users.
Innovation Solution
A system and method for providing network insights by collecting and correlating viewer experience data with network topology information, using statistical modeling and fault isolation techniques to identify and isolate faults within the network, and recommending improvements to enhance user experience.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If service providers monitor network infrastructure to identify faults affecting user experience, then user experience quality improves, but system complexity and data processing requirements increase
Solution Approach 1:
The patent segments the network monitoring system into multiple specialized components: a data collection module that gathers viewer experience data and network topology information, a correlation module that links viewer experience to specific network components, a fault isolation module that identifies problematic components, and a recommendation module that suggests improvements. This segmentation allows each module to perform its function efficiently without overwhelming system complexity.
Solution Approach 2:
The patent introduces an intermediary correlation system that connects viewer experience data with network topology information. This intermediary layer processes and correlates data from multiple sources, enabling fault identification without requiring direct complex interactions between all system components. The correlation module acts as a mediator that translates raw data into actionable insights.
2Measurement precision
If comprehensive network topology information is collected and correlated with viewer experience data, then fault identification precision improves, but data processing time and computational resources increase
Solution Approach 1:
The patent performs preliminary actions by pre-collecting and organizing network topology information and viewer experience data before fault analysis is needed. The system continuously monitors and stores network component relationships and viewer experience metrics, so when a fault needs to be identified, the correlated data is already prepared and available, significantly reducing processing time while maintaining high precision.
3Manufacturing precision
If statistical modeling and fault isolation techniques are applied to identify network faults, then service quality improvement targeting improves, but computational complexity and analysis time increase
Solution Approach 1:
The patent implements feedback mechanisms where the system continuously monitors viewer experience quality, identifies faults through statistical modeling, generates improvement recommendations, and tracks the impact of implemented changes. This feedback loop allows the system to refine its fault identification algorithms and provide increasingly precise service quality improvements while managing computational complexity through iterative learning rather than requiring all computational power upfront.
Data Source
AI summary
Providing network insights is disclosed. A mapping between a device identifier and one or more nodes in a network topology associated with a network service provider is obtained. End user experience data associated with the device identifier is obtained. Based at least in part on the device identifier. at least some of the obtained end user experience data is associated with at least some of the one or more nodes in the network topology associated with the network service provider. Processing is performed based at least in part on the association of the at least some of the obtained end user experience data with the at least some of the one or more nodes in the network topology associated with the network service provider. Output is provided based at least in part on the processing.