Network Management System for Access Network Troubleshooting
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Solution Overview
Problem
Consumers and small businesses face challenges in managing and troubleshooting local area networks due to a lack of expertise and complexity in configuring and maintaining premises networking devices, which often require navigating complex web-based interfaces and lack access to detailed network information, leading to time-consuming and difficult troubleshooting processes.
Innovation Solution
A network management system that includes a cloud-based platform to store and analyze detailed network conditions and configuration information from premises networking devices, equipped with spectrum analyzers to detect congestion and interference, providing users with optimized network performance and troubleshooting tools.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If users access detailed network information through web-based interfaces, then network management information is provided, but the operation complexity and time required increase significantly
Solution Approach 1:
The patent introduces a network management system as an intermediary between users and the complex networking device configuration. This system provides a simplified user interface that abstracts away the technical complexity of network configuration while still providing access to detailed network information and troubleshooting capabilities.
Solution Approach 2:
The patent creates a virtual representation or copy of the network configuration state through the network management system. Instead of requiring users to directly interact with the physical networking device's web interface, the system provides a copied, simplified view of network status and configuration that is easier to navigate and understand.
2Productivity
If troubleshooting is performed without detailed network information, then operation is simpler, but troubleshooting effectiveness decreases leading to longer resolution times
Solution Approach 1:
The network management system implements feedback mechanisms that continuously monitor and provide information about network conditions, device status, and performance metrics. This feedback loop enables users to see the current state of their network and the effects of troubleshooting actions, allowing for efficient problem resolution without requiring deep technical expertise.
3Productivity
If default settings are used on new networking devices, then device deployment is faster, but network performance optimization is lost
Solution Approach 1:
The network management system performs preliminary actions by automatically analyzing network conditions and applying optimized configuration settings when devices are deployed. Instead of relying on generic default settings, the system proactively configures devices based on the specific network environment, achieving both fast deployment and optimized performance.
Data Source
AI summary
A premises networking device includes hardware components including speakers, microphone, infrared sensor, spectrum analyzer and wireless interfaces. A touch screen display presents a user interface that provides information about network conditions and configuration settings and a menu for setting and changing configuration settings. Different versions of the user interface are displayed based on whether a user is in proximity to the device. The user interface includes shapes representing user devices, the visual characteristics of which change based on the current network conditions. A health score, which is an evaluation of network performance based on measurements of aspects of the conditions of the network, is displayed in real time. A network management system includes a network management platform for storing network conditions and configuration information and pushing the information to premises networking devices. An application programming interface allows third-party applications to send instructions to and access data from various system processes.