Network Management Apparatus for Automated Workflow Error Resolution
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Solution Overview
Problem
The construction of large-scale telecom networks is time-consuming and labor-intensive due to the complexity of identifying and resolving errors in multi-departmental and multi-vendor environments.
Innovation Solution
A network management apparatus and method that automates the construction of mobile networks by utilizing a correlating information storage unit, log collection unit, workflow stop unit, error handling unit, and workflow resuming unit to quickly identify and resolve errors, allowing for automatic or operator-assisted handling and resumption of network construction workflows.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If manual error analysis and resolution is performed by operators in large-scale networks, then human expertise and judgment can be applied to complex problems, but the construction time increases significantly and human costs increase
Solution Approach 1:
The system enables automatic self-diagnosis and self-resolution of errors by analyzing logs and executing predetermined handling processes without human intervention. The error handling unit automatically identifies errors from logs, determines appropriate handling actions based on error types, and executes resolutions, allowing the network construction system to service itself rather than relying on manual operator intervention.
Solution Approach 2:
The patent replaces the mechanical human operator system with an automated electronic system. Instead of operators manually analyzing logs and determining error handling, an error handling unit using automated logic and algorithms analyzes logs, identifies errors, and executes resolution processes, substituting human mechanical operations with electronic automation.
2Reliability
If manual error analysis and resolution is performed by operators in large-scale networks, then complex errors can be judged and handled with human expertise, but human costs increase
Solution Approach 1:
The system enables automatic self-diagnosis and self-resolution of errors by analyzing logs and executing predetermined handling processes without human intervention. The error handling unit automatically identifies errors from logs, determines appropriate handling actions based on error types, and executes resolutions, allowing the network construction system to service itself rather than relying on manual operator intervention.
Solution Approach 2:
The patent replaces the mechanical human operator system with an automated electronic system. Instead of operators manually analyzing logs and determining error handling, an error handling unit using automated logic and algorithms analyzes logs, identifies errors, and executes resolution processes, substituting human mechanical operations with electronic automation.
3Reliability
If operators manually identify and resolve errors in multi-departmental networks, then human judgment can be applied, but the complexity of coordinating multiple departments increases construction time
Solution Approach 1:
The patent merges the functions of multiple departments and operators into a single automated error handling unit. Instead of coordinating multiple departments to analyze and resolve errors, the system combines log collection, error identification, handling determination, and execution into one integrated automated process, eliminating the need for inter-departmental coordination.
Solution Approach 2:
The system enables automatic self-diagnosis and self-resolution of errors by analyzing logs and executing predetermined handling processes without human intervention. The error handling unit automatically identifies errors from logs, determines appropriate handling actions based on error types, and executes resolutions, allowing the network construction system to service itself rather than relying on manual operator intervention.
Data Source
AI summary
Disclosed herein is a network management apparatus, comprising: a correlating information storage unit configured to store correlating information that correlates an error that may occur when executing a workflow to a way of resolving the error, the workflow defining a series of network construction processes consisting of a plurality of processes; a log collection unit configured to collect logs related to executing the workflow; a workflow stop unit configured to stop executing the workflow when an error occurs during the workflow being executed; an error handling unit configured to, during the workflow being stopped, refer to the correlating information based on the logs and determine a handling dealing with the error to perform the handling; and a workflow resuming unit configured to resume, when the error is resolved by the handling, the workflow from a process corresponding to the handling among the plurality of processes.