Network System for Professional Advice via Audit Trails

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Solution Overview

Problem

Lay individuals face challenges in accessing professional advice due to the time and expense of appointments, while professionals are hesitant to provide informal advice due to liability and ethical concerns, limiting real-time interactions and information exchange.

Innovation Solution

A computerized network system with downloadable and web-based application software that facilitates secure, real-time interactions between lay users and qualified professionals, ensuring compliance with legal and ethical requirements through an audit trail and informed consent, using blockchain technology for immutability.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If lay individuals seek professional advice through traditional appointment systems, then they receive professional guidance, but the time and expense involved create barriers to access

Engineering Contradiction:

Improvequality of professional adviceVSAvoidtime and expense for appointments

Core Design Contradiction:

ReliabilityVSLoss of time

Solution Approach 1:

The patent introduces a computerized network system as an intermediary platform that connects lay individuals with qualified professionals. This intermediary enables real-time communication and document exchange without requiring traditional in-person appointments, thereby maintaining access to professional advice while eliminating time and expense barriers.

Inventive Principle:

Principle #24Intermediary (Mediator)

2Ease of operation

If professionals provide informal advice to lay individuals, then accessibility improves, but liability and ethical concerns create reluctance

Engineering Contradiction:

Improveaccessibility of professional adviceVSAvoidprofessional liability and ethical compliance

Core Design Contradiction:

Ease of operationVSReliability

Solution Approach 1:

The system implements comprehensive audit trails that automatically record all communications, document exchanges, and professional advice provided. This feedback mechanism creates a verifiable record that protects professionals from unfounded liability claims while ensuring ethical compliance, thereby enabling them to provide informal advice confidently.

Inventive Principle:

Principle #23Feedback

Solution Approach 2:

The computerized network system acts as a mediator that structures professional-lay individual interactions through standardized protocols, informed consent processes, and automated compliance monitoring. This intermediary framework protects professionals from ethical violations while maintaining accessibility of advice.

Inventive Principle:

Principle #24Intermediary (Mediator)

3Loss of information

If direct communication channels are established between lay users and professionals, then information flow improves, but confidentiality and ethical constraints create impediments

Engineering Contradiction:

Improveinformation exchange efficiencyVSAvoidconfidentiality breaches and ethical violations

Core Design Contradiction:

Loss of informationVSObject-affected harmful factors

Solution Approach 1:

The patent employs the computerized network system as a secure intermediary that routes all communications between lay users and professionals. This intermediary maintains end-to-end encryption, controls information access, and ensures that confidential data is transmitted only to authorized recipients, thereby enabling efficient information flow while protecting against confidentiality breaches.

Inventive Principle:

Principle #24Intermediary (Mediator)

Solution Approach 2:

The system replaces traditional mechanical confidentiality safeguards (such as physical document handling and in-person communication protocols) with digital security mechanisms including encryption, digital signatures, and automated access controls. This substitution maintains or enhances confidentiality protection while improving information exchange efficiency.

Inventive Principle:

Principle #28Mechanics substitution (Replace mechanical system)

4Reliability

If a system is implemented to ensure compliance with legal and ethical requirements, then professional protection improves, but system complexity increases

Engineering Contradiction:

Improvecompliance with legal and ethical requirementsVSAvoidsystem structure and operations

Core Design Contradiction:

ReliabilityVSDevice complexity

Solution Approach 1:

The system implements automated compliance mechanisms that operate without requiring manual intervention from professionals. Audit trails are automatically generated, informed consent is electronically captured and stored, and ethical guidelines are embedded into the communication protocols. This self-service approach ensures reliable compliance while minimizing the complexity burden on users.

Inventive Principle:

Principle #25Self-service

Data Source

PatentUS11232403B2Computerized network system for initiating, facilitating, auditing, and managing communications and documents involving professional expertise

Publication Date: 2022.01.25 BJUSTCOIN IP HOLDING LLC

AI summary

A computerized network links individual lay users, referred to as “standard users,” with qualified professionals in one or more disciplines, such as law, medicine, engineering, accounting and architecture, who are referred to as “participating professionals.” Business entities, such as corporations, partnerships and limited liability companies, can also participate as “enterprise users,” with linkage through the network to both standard users and participating professionals. The network enables standard users, participating professionals and enterprise users to communicate, share information, conduct studies, and negotiate and/or create documents relating to the professional disciplines.