Network Provisioning Feedback via Access Point Connection
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Solution Overview
Problem
Existing network device provisioning processes often fail without allowing users to troubleshoot, requiring a complete restart, as the user is not informed of the failure cause and cannot correct issues during the process.
Innovation Solution
A network device maintains an access point connection with a user device while attempting to establish network and remote server connections, transmitting real-time status information to allow users to troubleshoot without disconnecting, and logging errors for remote server transmission.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If the provisioning process is restarted from the beginning after a failure, then the system can attempt to establish a connection again, but the user loses time and cannot troubleshoot the underlying issue
Solution Approach 1:
The system transmits real-time status information and error notifications to the user device during the provisioning process, enabling the user to understand what went wrong and take corrective actions without restarting the entire process. This feedback mechanism allows continuous monitoring and intervention while maintaining the access point connection.
Solution Approach 2:
The system performs preliminary diagnostics and transmits error information to the user device before the provisioning process completely fails. This allows the user to take preliminary corrective actions while the access point connection is still active, preventing total failure and avoiding the need to restart from scratch.
2Ease of operation
If the user is disconnected from the network device during provisioning failure, then the system can reset and attempt again, but the user cannot receive real-time status information or correct issues
Solution Approach 1:
The system maintains the access point connection between the network device and user device throughout the provisioning process, continuously transmitting status information and error notifications. This ensures the user receives real-time feedback about what is happening during provisioning without being disconnected.
Solution Approach 2:
The access point connection serves multiple functions: it allows the user device to connect to the network device for provisioning purposes while simultaneously serving as a communication channel for transmitting status information and error notifications back to the user device.
3Ease of operation
If the system transmits detailed error information to the user device, then the user can troubleshoot effectively, but the system complexity increases
Solution Approach 1:
The system implements a feedback mechanism that transmits error notifications and status information from the network device to the user device through the existing access point connection. This uses the already-established communication channel to provide troubleshooting information without adding significant system complexity.
Solution Approach 2:
The access point connection acts as an intermediary channel that carries both provisioning data and error information between the network device and user device. This existing intermediary infrastructure is leveraged to transmit troubleshooting information without requiring separate complex communication systems.
Data Source
AI summary
A system for real time correction during a network device provisioning process is provided. The system includes a network device which maintains an access point connection with a user device while simultaneously attempting to establish a connection to a home network. The network device transmits status information regarding the provisioning process to the user device in real time and notifies the user of any failure in the provisioning process via an initial access point connection. The user is then given the opportunity to correct the issue without disconnecting entirely from the network device.