Network Service Icons for Real-Time Communication Quality Feedback
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Solution Overview
Problem
Existing technologies fail to effectively identify network indication factors for communication services such as over-the-top messaging and voice applications, leading to obscure network details and suboptimal user experiences.
Innovation Solution
A method for generating a network service indicator icon based on data and network performance metrics, including latency, bandwidth, packet loss, and availability, to provide real-time feedback on communication service quality.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If network performance data is collected and processed to generate service indicator icons, then network service quality becomes visible and actionable, but system complexity increases due to multiple data collection points and processing requirements
Solution Approach 1:
The patent introduces intermediary components including a data collector that aggregates network performance data from multiple sources (user devices, communication service applications, network components), a processor that analyzes the collected data to determine service quality metrics, and a generator that creates visual indicator icons. These intermediaries bridge the gap between raw network data and user-perceivable service quality indicators, making the system manageable despite its complexity.
Solution Approach 2:
The system implements feedback mechanisms where network performance data is continuously collected, processed, and converted into visual indicator icons that are displayed to users and can be transmitted back to network components. This closed-loop feedback enables real-time monitoring and actionable insights, improving network service quality through continuous optimization based on actual performance data.
2Measurement precision
If multiple data performance metrics are collected from servers and user devices, then measurement precision of network service quality improves, but loss of information increases due to the volume of data that must be managed
Solution Approach 1:
The patent extracts only the essential and relevant network performance metrics from the vast amount of available data. The data collector selectively gathers specific parameters (latency, bandwidth, packet loss, etc.) from multiple sources, and the processor extracts key service quality indicators from this filtered data. This extraction approach maintains high measurement precision while avoiding the burden of managing all possible network data.
Solution Approach 2:
The system segments the data collection and processing tasks across multiple independent components: data collectors on user devices and servers, a central processor that analyzes the aggregated data, and a generator that creates visual indicators. This segmentation allows each component to handle specific data types and processing tasks efficiently, reducing the information management burden on any single system element.
Data Source
AI summary
The technology disclosed herein relates to methods, computer storage media, systems, etc., for generating a network service indicator icon for a communication service application. For example, the communication service application can provide one or more of a voice over internet protocol call, video call, three-dimensional video calling service, messaging communication service, another type of communication service, or one or more combinations thereof, to a user device. In embodiments, a first set of data performance information for the communication service application can be received from one or more servers providing the communication service application. A data performance metric can be determined for the communication service application based on receiving the first set of data performance information. A network service indicator icon for the communication service application can be generated based on the data performance metric determined.