Network Services Manager for Cross-System Subscriber Data Access
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Solution Overview
Problem
Large network providers face inefficiencies in accessing and coordinating information across multiple systems, making it difficult to manage network services effectively.
Innovation Solution
The Network Services Manager (NSM) provides a centralized hub for accessing and integrating data from various network systems, offering a graphical user interface and API for efficient data retrieval and management, enabling access to subscriber information across different systems using multiple identifiers.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If multiple separate systems are used to store and manage subscriber information, then data can be organized by different entities and systems, but it becomes difficult and time-consuming to access and coordinate information across these systems
Solution Approach 1:
The patent introduces a centralized hub system that acts as an intermediary between users and multiple network systems. This hub receives requests for subscriber information, automatically determines which systems to query based on the request type and subscriber identifier, coordinates the queries across multiple systems, and aggregates the results. This intermediary eliminates the need for users to manually determine access paths to different systems, thereby resolving the technical contradiction between system versatility and access time.
2Ease of operation
If multiple internal groups and third-party vendors access different systems for varying purposes, then each entity can access relevant data, but determining how to access the correct system becomes inefficient
Solution Approach 1:
The centralized hub system provides universal access functionality that serves multiple internal groups and third-party vendors through a single interface. It supports various types of subscriber identifiers (IMEI, MSISDN, IMSI, ICCID) and automatically routes requests to the appropriate systems regardless of the user's purpose or the specific data needed. This multi-functional approach simplifies operation for diverse users while the system internally manages the complexity of coordinating across multiple networks and vendors.
Data Source
AI summary
A computer-implemented method for managing network services for a cellular network provider. The method includes providing a GUI including a search input field and a subscriber identifier selection field, and receiving a user selection of an IMEI identifier type and a query input of an IMEI number. Based on the user selection of the IMEI identifier type, the method includes querying an EEIR using the IMEI number. In response to querying the EEIR, the method includes receiving a first set of subscriber information associated with the subscriber including an MSISDN number. In response to receiving the MSISDN number, the method includes querying a first additional system using the MSISDN number, receiving, from the first additional system, a second set of subscriber information associated with the subscriber, and populating one or more fields of the GUI with the first and second set of subscriber information.