NFC-Based Advertisement Conversion Logging for Brick-and-Mortar Tracking

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Solution Overview

Problem

Conventional conversion logging mechanisms are unable to measure the effectiveness of online advertisement campaigns for brick and mortar businesses, such as restaurants and retail shops, as they cannot log signals like telephone calls or in-store visits.

Innovation Solution

A computer-implemented method using Near Field Communication (NFC) to log advertisement conversions by transmitting advertisements to user devices, receiving information from NFC-enabled devices at merchant locations, and determining if the advertisement resulted in a conversion, such as a store visit, to accurately track conversion metrics.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If conventional conversion logging mechanisms (browser cookies and script snippets) are used, then online advertisement conversion tracking is enabled, but brick and mortar businesses cannot measure effectiveness of online advertisement campaigns

Engineering Contradiction:
Improveadvertisement conversion tracking capabilityVSAvoidmeasurement accuracy for brick and mortar businesses
Core Design Contradiction:
Adaptability or versatilityVSReliability

Solution Approach 1:

The system enables a single advertisement tracking mechanism to serve multiple functions: it tracks online advertisement impressions, captures offline store visits through NFC technology, and provides comprehensive conversion data for both online and brick and mortar businesses. The advertisement tracking system is extended to work across digital and physical domains, making it universally applicable to different business models.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

NFC technology acts as an intermediary between the physical store environment and the digital tracking system. The NFC reader at the point of sale captures advertisement conversion data by reading from the customer's mobile device, bridging the gap between offline behavior and online measurement capabilities. This intermediary enables reliable tracking of brick and mortar conversions without requiring changes to the core advertisement delivery system.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Quantity of substance

If brick and mortar businesses use conventional logging mechanisms, then telephone calls can be received, but in-store visits and other conversions cannot be logged

Engineering Contradiction:
Improveconversion data capturedVSAvoidunrecordable conversion signals
Core Design Contradiction:
Quantity of substanceVSLoss of information

Solution Approach 1:

The system leverages the customer's own mobile device to capture conversion data. The NFC reader at the point of sale automatically reads advertisement conversion information from the customer's device without requiring manual input or additional hardware from the customer. This self-service approach enables comprehensive data capture while maintaining ease of use and minimizing friction in the customer experience.

Inventive Principle:
Principle #25Self-service

3Measurement precision

If NFC technology is implemented to track in-store visits, then advertisement conversion logging for brick and mortar businesses is enabled, but device complexity increases

Engineering Contradiction:
Improveconversion tracking accuracyVSAvoidNFC infrastructure requirements
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The system extracts the NFC reading capability from the customer's mobile device and places it at the point of sale location. By positioning the NFC reader at the merchant's premises rather than requiring it on every customer device, the system reduces the complexity burden on individual devices while maintaining high measurement precision for tracking in-store visits and advertisement conversions.

Inventive Principle:
Principle #2Taking out (Extraction)

Data Source

PatentUS9652778B1Advertisement conversion logging
Publication Date: 2017.05.16 GOOGLE LLC
  • US9652778B1 patent drawing
  • US9652778B1 patent drawing
  • US9652778B1 patent drawing

AI summary

An advertisement distribution system can log advertisement conversions using Near Field Communication (“NFC”). An online advertisement may be served to a user in response to a query or at a website. In response to the user selecting the advertisement, a landing page is displayed to the user and information regarding the advertisement is stored for logging purposes. The landing page may instruct the user to check in with an NFC-enabled device at an NFC base station of a merchant. The NFC base station transmits information identifying the merchant to the user's device and, in turn, the user's device transmits the information to the advertisement distribution system. The advertisement distribution determines that the advertisement resulted in a conversion using information regarding the advertisement and the information identifying the merchant received from the NFC base station via the user's device.