NLP Email Artifact Extraction and Prioritization

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Solution Overview

Problem

Conventional email management tools are inefficient in organizing and prioritizing digital communications due to the overwhelming volume of unstructured and poorly formatted messages, making it difficult for users to locate and respond to important communications effectively.

Innovation Solution

A system utilizing natural language processing to analyze digital communications, identify semantic references to digital artifacts, and prioritize messages based on relevance, importance, and urgency, allowing for automatic action or user-assisted response.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If conventional email management tools organize emails by predefined criteria (date, sender, manual flags), then emails can be sorted and categorized, but users must manually think about and enter important information which consumes time and effort

Engineering Contradiction:
Improveease of email organizationVSAvoidtime spent entering information
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The system automatically extracts and analyzes information from email content using natural language processing, eliminating the need for users to manually enter metadata. The system serves itself by autonomously identifying semantic references to digital artifacts, determining importance and urgency, and organizing emails without human intervention in the data entry process

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The patent replaces manual mechanical operations (users manually reading, thinking, and entering information) with automated computational processes (NLP algorithms analyzing email content and extracting structured information). This substitution transforms the organization process from a human-cognitive task to an automated computational task

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Speed

If users rush to respond to overwhelming inboxes, then response speed increases, but accuracy of information entry and formatting deteriorates

Engineering Contradiction:
Improveresponse speedVSAvoidaccuracy of information entry
Core Design Contradiction:
SpeedVSManufacturing precision

Solution Approach 1:

The system performs preliminary analysis and organization of emails before users need to respond. By pre-extracting semantic references, pre-determining importance and urgency, and pre-organizing artifacts, the system prepares all necessary information in advance, allowing users to respond quickly without sacrificing accuracy

Inventive Principle:
Principle #10Preliminary action

3Measurement precision

If recipients manually correlate semantic references in communications with digital artifacts, then accurate matching can be achieved, but significant time is spent searching and correlating

Engineering Contradiction:
Improveaccuracy of artifact matchingVSAvoidtime spent correlating artifacts
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The system replaces manual correlation operations with automated natural language processing algorithms that analyze the context of semantic references and match them with appropriate digital artifacts. The computational process substitutes human cognitive effort in interpreting references and searching for matching artifacts

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The system introduces an intermediary processing layer that sits between the email content and the digital artifacts. This intermediary automatically extracts semantic references from email text and matches them with corresponding artifacts, eliminating the need for direct manual correlation by users

Inventive Principle:
Principle #24Intermediary (Mediator)

4Loss of time

If the system automatically identifies and resolves semantic references to digital artifacts, then artifact location time is reduced, but system complexity increases

Engineering Contradiction:
Improveartifact location timeVSAvoidsystem complexity
Core Design Contradiction:
Loss of timeVSDevice complexity

Solution Approach 1:

The system employs a multi-functional natural language processing engine that performs multiple tasks: extracting semantic references, determining context, matching artifacts, and organizing information. This universal processor handles diverse functions through a single integrated system rather than separate specialized components for each function

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS10706233B2System and method for extracting and utilizing information from digital communications
Publication Date: 2020.07.07 M FILES
  • US10706233B2 patent drawing
  • US10706233B2 patent drawing
  • US10706233B2 patent drawing

AI summary

Provided is a computer implemented method including receiving a digital communication; analyzing said communication using natural language processing to identify any semantic reference to one or more digital artifacts; and identifying and locating the one or more digital artifacts. In some embodiments one or more digital artifacts are not specifically identified in the digital communication. In some embodiments one or more digital artifacts are not specifically included in the digital communication. Related apparatus, systems, techniques, and articles are also described.