NLP Message Style Alignment for Recipient Writing Habits

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Solution Overview

Problem

Text-based communication systems often lead to miscommunications due to differences in writing styles and preferences between senders and recipients from diverse demographics, resulting in ineffective communication.

Innovation Solution

A method and system utilizing natural language processing (NLP) to analyze and modify message content in real-time by determining the writing habits and demographics of recipients, adjusting grammar, vocabulary, and tone to align with their preferences, thereby improving communication clarity and effectiveness.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If natural language processing is used to analyze and modify message content in real-time, then communication clarity and effectiveness are improved, but system complexity and processing time increase

Engineering Contradiction:

Improvecommunication effectivenessVSAvoidsystem complexity

Core Design Contradiction:

ReliabilityVSDevice complexity

Solution Approach 1:

The system performs preliminary analysis of recipient writing habits and preferences before message composition, storing this information for future use. This allows the NLP system to have pre-established recipient profiles that guide automatic modifications, reducing real-time processing complexity while maintaining high communication effectiveness

Inventive Principle:

Principle #10Preliminary action

Solution Approach 2:

The patent introduces an intermediary NLP processing layer between the sender and recipient that automatically analyzes and modifies message content. This intermediary system handles the complexity of style matching and tone adjustment, shielding users from the underlying system complexity while improving communication reliability

Inventive Principle:

Principle #24Intermediary (Mediator)

2Adaptability or versatility

If demographic information and writing habits are analyzed for each recipient, then message customization and communication effectiveness are improved, but data processing requirements and system resources increase

Engineering Contradiction:

Improvemessage customizationVSAvoiddata processing requirements

Core Design Contradiction:

Adaptability or versatilityVSQuantity of substance

Solution Approach 1:

The system applies different levels of analysis and customization to different recipients based on their importance and communication history. Rather than uniformly analyzing all recipients, the system focuses computational resources on key recipients where customization provides the most value, reducing overall data processing requirements while maintaining high adaptability for critical communications

Inventive Principle:

Principle #3Local quality

Solution Approach 2:

The patent creates simplified profiles or templates of recipient writing habits that can be reused across multiple messages. Instead of re-analyzing demographic information and writing habits for every message, the system copies and applies established recipient profiles, significantly reducing data processing requirements while maintaining message customization effectiveness

Inventive Principle:

Principle #26Copying

Data Source

PatentUS10547578B2Modification of textual messages

Publication Date: 2020.01.28 INTERNATIONAL BUSINESS MACHINE CORPORATION

AI summary

A writing style of content of a composed message, directed to a set of recipients, may be determined. A previous message that includes a first subset of recipients in the set of recipients may be analyzed. Writing habits of the first subset of recipients may be identified based on the analyzing. A difference between the writing style of the content and the writing habits of the first subset of recipients may be identified. The content of the composed message may be modified based on the difference.