NLP Sentiment Analysis for Automated Response Generation

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Solution Overview

Problem

Conventional information sharing systems fail to effectively identify and correct low-quality information, leading to its further distribution across networked resources, which consumes increasing memory and processing resources.

Innovation Solution

A computer-implemented method and system utilizing natural language processing with a neural network to monitor and respond to user comments by assigning sentiment classifications and determining whether to post response content, thereby reducing the distribution of low-quality information.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Speed

If conventional information sharing systems aggregate and disseminate information without quality control, then information distribution speed is improved, but information quality deteriorates and resource consumption increases

Engineering Contradiction:
Improveinformation distribution speedVSAvoidinformation quality
Core Design Contradiction:
SpeedVSReliability

Solution Approach 1:

The system performs preliminary sentiment analysis and quality assessment on information items before they are disseminated across the network. By pre-evaluating content quality using sentiment classifiers and relevance algorithms, the system prevents low-quality information from being distributed, thus maintaining both speed and reliability.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system implements feedback mechanisms where user interactions, engagement metrics, and sentiment data are continuously collected and used to refine information quality assessment. This feedback loop enables the system to learn from past distributions and improve future information selection, ensuring high-quality content is prioritized while maintaining efficient distribution.

Inventive Principle:
Principle #23Feedback

2Loss of information

If conventional systems distribute information without filtering, then information availability is improved, but memory and processing resource consumption worsens

Engineering Contradiction:
Improveinformation availabilityVSAvoidprocessing resource consumption
Core Design Contradiction:
Loss of informationVSLoss of energy

Solution Approach 1:

The system extracts and filters out low-quality information items from the overall information stream using sentiment analysis and relevance scoring. By removing unnecessary content before distribution, the system reduces memory storage requirements and processing overhead while preserving availability of high-quality information.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The system dynamically adjusts information distribution parameters such as sentiment thresholds, relevance weights, and priority levels based on contextual factors and user preferences. This parameter optimization enables efficient resource allocation by prioritizing processing and storage for high-value information while minimizing resources for low-quality content.

Inventive Principle:
Principle #35Parameter changes

Data Source

PatentUS11361160B2Automatic generation of statement-response sets from conversational text using natural language processing
Publication Date: 2022.06.14 SCORPCAST LLC
  • US11361160B2 patent drawing
  • US11361160B2 patent drawing
  • US11361160B2 patent drawing

AI summary

Systems and methods that access an online networked resource using a locator are disclosed. A first item of content on the networked resource is identified. A trigger rule comprising keywords and a sentiment classifier is accessed. A neural network, including input, hidden, and output layers, is used to assign a sentiment classification to the first item of content. The trigger rule, the sentiment classification, and identified keywords, are used to determine whether response content is to be posted to the online networked resource. In response to determining, using the trigger rule, the assigned sentiment classification, and keywords identified in the first item of content, that response content is to be posted to the online networked resource, the sentiment classification and identified keywords are used to select and/or generate a second item of content, and the second item of content is enabled to be posted to the online networked resource.